ADP Run vs Zendesk Sell
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
ADP Run
ADP Run is a payroll and HR solution designed specifically for small businesses with 1-49 employees. It is powered by ADP, the world's largest payroll provider, giving small businesses access to enterprise-grade payroll processing and compliance tools. ADP Run offers multiple plan tiers from basic payroll to full HR suite depending on the business needs.
Zendesk Sell
Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.
Pros
- ✓Backed by ADP's decades of payroll expertise and compliance knowledge
- ✓Scalable — can grow with your business to ADP Workforce Now
- ✓Strong mobile app for running payroll on the go
- ✓Extensive integration ecosystem
Cons
- ✗Pricing is not transparent and can be expensive compared to competitors
- ✗Customer service quality can be inconsistent
- ✗Upselling of additional services reported by customers
- ✗Interface is less modern than newer payroll tools
Pros
- ✓Seamless integration with Zendesk Support for unified customer view
- ✓Strong reporting and analytics
- ✓Good mobile app for field sales teams
- ✓Clean and modern interface
Cons
- ✗Expensive compared to standalone CRM tools
- ✗Best value only if you already use Zendesk Support
- ✗Limited marketing automation features
ADP Run vs Zendesk Sell: Side by Side
| Factor | ADP Run | Zendesk Sell |
|---|---|---|
| User Rating | N/A | N/A |
| Category | Payroll Software | CRM Software |
| Pricing Model | Paid | Paid |
| Starting Price | Custom pricing | $19/user/mo |
| Best For | Small businesses that want enterprise-grade payroll reliability from a trusted brand | Sales teams already using Zendesk Support who want a connected CRM |
| Our Pick | — | — |
ADP Run Features
- ✓Payroll processing
- ✓tax filing
- ✓direct deposit
- ✓employee onboarding
- ✓time tracking
- ✓benefits administration
- ✓workers compensation
- ✓HR support
Zendesk Sell Features
- ✓Contact and lead management
- ✓visual pipeline
- ✓email integration
- ✓call tracking
- ✓reporting and analytics
- ✓automation
- ✓Zendesk integration
- ✓mobile app
Pricing Comparison
Our Take
Choose ADP Run if small businesses that want enterprise-grade payroll reliability from a trusted brand. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
Best For
Small businesses that want enterprise-grade payroll reliability from a trusted brand
Best For
Sales teams already using Zendesk Support who want a connected CRM
Also Consider
If neither ADP Run nor Zendesk Sell is the right fit, Multiplier is worth evaluating.
Multiplier
Startups and SMBs hiring internationally on a budget
From $40/contractor/mo
Frequently Asked Questions
What is the difference between ADP Run and Zendesk Sell?
ADP Run is best for small businesses that want enterprise-grade payroll reliability from a trusted brand. Zendesk Sell is best for sales teams already using zendesk support who want a connected crm.
Which is better, ADP Run or Zendesk Sell?
Choose ADP Run if small businesses that want enterprise-grade payroll reliability from a trusted brand. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
How much does ADP Run cost?
ADP Run starts at Custom pricing. Pricing model: Paid.
How much does Zendesk Sell cost?
Zendesk Sell starts at $19/user/mo. Pricing model: Paid.
Who should use ADP Run?
Small businesses that want enterprise-grade payroll reliability from a trusted brand
Who should use Zendesk Sell?
Sales teams already using Zendesk Support who want a connected CRM