Deputy vs Capsule CRM
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Capsule CRM is our recommended pick for most teams — small businesses wanting a simple, clean crm that is easy to adopt.
Try Capsule CRM →Read our full Capsule CRM review →Deputy
Deputy is a workforce management platform focused on employee scheduling, time tracking, and labor compliance. It helps businesses with shift-based workforces build schedules, manage leave, and track hours worked. Deputy integrates with major payroll providers to streamline the pay run process.
Capsule CRM
Capsule CRM is a simple and clean CRM designed for small businesses that want to manage contacts, track sales opportunities, and stay organized without complexity. It is known for its intuitive interface and quick setup time. Capsule integrates well with Google Workspace, Mailchimp, and other popular small business tools. Capsule also offers Transpond, a dedicated marketing automation add-on with email marketing and robust automation features available on separate plans.
Pros
- ✓Excellent scheduling tools with AI-powered shift recommendations
- ✓Strong labor compliance features for overtime and break rules
- ✓Good mobile app for employees to clock in, swap shifts, and request leave
- ✓Integrates with 30+ payroll providers
Cons
- ✗Limited core HR features beyond scheduling and time tracking
- ✗Not a full HRIS replacement
- ✗Reporting could be more customizable for complex workforce analytics
Pros
- ✓Extremely clean and easy to use interface
- ✓Quick to set up with no training required
- ✓Good free plan for up to 2 users
- ✓Strong Google Workspace integration
- ✓Transpond add-on provides robust marketing automation for businesses that need it
Cons
- ✗Marketing automation requires separate Transpond add-on
- ✗Reporting is basic compared to larger CRMs
- ✗Not suitable for large or complex sales teams
Deputy vs Capsule CRM: Side by Side
| Factor | Deputy | Capsule CRM |
|---|---|---|
| User Rating | N/A | 4.5/5 ★ |
| Category | HR Software | CRM Software |
| Pricing Model | Paid | Freemium |
| Starting Price | $4.50/user/mo | Free |
| Best For | Businesses with hourly workers needing scheduling and time tracking | Small businesses wanting a simple, clean CRM that is easy to adopt |
| Our Pick | — | 🏆 Recommended |
Deputy Features
- ✓Employee scheduling
- ✓time tracking
- ✓leave management
- ✓payroll integrations
- ✓reporting
Capsule CRM Features
- ✓Contact management
- ✓sales pipeline
- ✓task management
- ✓email integration
- ✓reporting
- ✓Google Workspace integration
- ✓API access
Pricing Comparison
Capsule CRM
FreemiumFree to start
Free: $0 · Starter: $18/user/mo · Growth: $36/user/mo · Advanced: $54/user/mo
See full pricing →Best Use Cases
Capsule CRM
- →Small businesses needing a simple contact management system
- →Service businesses tracking client relationships
- →Teams wanting a clean and uncluttered CRM
Who Should NOT Use These Tools
Capsule CRM is NOT ideal for:
- ✗Large sales teams needing advanced pipeline management
- ✗Companies requiring built-in marketing automation
- ✗Teams needing complex reporting
Integrations
Capsule CRM
Gmail, Outlook, Xero, QuickBooks, Zapier, Mailchimp, FreshBooks, G Suite
Our Take
Choose Deputy if businesses with hourly workers needing scheduling and time tracking. Choose Capsule CRM if small businesses wanting a simple, clean crm that is easy to adopt.
Best For
Businesses with hourly workers needing scheduling and time tracking
Best For
Small businesses wanting a simple, clean CRM that is easy to adopt
Also Consider
If neither Deputy nor Capsule CRM is the right fit, Justworks is worth evaluating.
Justworks
Small businesses wanting Fortune 500 benefits
From $59/employee/mo
Frequently Asked Questions
What is the difference between Deputy and Capsule CRM?
Deputy is best for businesses with hourly workers needing scheduling and time tracking. Capsule CRM is best for small businesses wanting a simple, clean crm that is easy to adopt.
Which is better, Deputy or Capsule CRM?
Choose Deputy if businesses with hourly workers needing scheduling and time tracking. Choose Capsule CRM if small businesses wanting a simple, clean crm that is easy to adopt.
How much does Deputy cost?
Deputy starts at $4.50/user/mo. Pricing model: Paid.
How much does Capsule CRM cost?
Capsule CRM starts at Free. Pricing model: Freemium.
Who should use Deputy?
Businesses with hourly workers needing scheduling and time tracking
Who should use Capsule CRM?
Small businesses wanting a simple, clean CRM that is easy to adopt