Employment Hero vs iCIMS

Employment Hero

Employment Hero is an all-in-one HR, payroll, and benefits platform with a strong presence in Australia and New Zealand. It offers a free HR plan alongside paid payroll and benefits modules, making it accessible for businesses at any stage. Employment Hero also operates a job marketplace called Swag for employees.

iCIMS

iCIMS is a leading enterprise recruiting platform offering applicant tracking, candidate relationship management, and onboarding in one system. Known for its scalability and deep configurability.

Pros

• ✓Free HR plan available with core employee management features
• ✓Strong compliance tools for Australian and NZ employment law
• ✓All-in-one platform covering HR, payroll, and benefits
• ✓Employee benefits marketplace with discounts and perks

Cons

• ✗Payroll module costs extra and is best suited for AU/NZ companies
• ✗Limited support and compliance coverage outside Australia and New Zealand
• ✗Some users report the platform can feel complex to navigate

Pros

• ✓Highly scalable for large hiring volumes
• ✓Strong CRM and pipeline features
• ✓Good compliance tools
• ✓Robust integration marketplace
• ✓Excellent customer support

Cons

• ✗Interface feels dated compared to newer tools
• ✗Expensive for smaller teams
• ✗Implementation can be lengthy
• ✗Reporting has a learning curve

Employment Hero Features

• ✓HR management
• ✓payroll
• ✓benefits
• ✓recruitment
• ✓learning
• ✓employee engagement

iCIMS Features

• ✓Applicant tracking
• ✓recruiting CRM
• ✓onboarding
• ✓career site builder
• ✓analytics
• ✓compliance management

Best For

Australian and NZ businesses needing full HR suite

Best For

Mid-to-large enterprises needing a scalable and highly configurable recruiting platform