EngageBay vs ADP Run
A head-to-head comparison to help you pick the right tool
Last updated: September 14, 2026
EngageBay is our recommended pick for most teams — budget-conscious smbs wanting a hubspot alternative with a strong free plan.
Try EngageBay →Read our full EngageBay review →EngageBay
EngageBay is an all-in-one marketing, sales, and customer support platform designed for small and mid-size businesses. It offers a free plan that includes CRM, email marketing, live chat, and helpdesk tools — making it one of the most generous free plans in the market. EngageBay is positioned as an affordable alternative to HubSpot.
ADP Run
ADP Run is a payroll and HR solution designed specifically for small businesses with 1-49 employees. It is powered by ADP, the world's largest payroll provider, giving small businesses access to enterprise-grade payroll processing and compliance tools. ADP Run offers multiple plan tiers from basic payroll to full HR suite depending on the business needs.
Pros
- ✓One of the most generous free plans available — includes CRM, marketing, and support tools
- ✓Affordable paid plans compared to HubSpot
- ✓All-in-one platform reduces the need for multiple subscriptions
- ✓Good automation features
Cons
- ✗Less brand recognition and fewer integrations than HubSpot
- ✗Interface can feel cluttered with so many features
- ✗Customer support response times can vary
Pros
- ✓Backed by ADP's decades of payroll expertise and compliance knowledge
- ✓Scalable — can grow with your business to ADP Workforce Now
- ✓Strong mobile app for running payroll on the go
- ✓Extensive integration ecosystem
Cons
- ✗Pricing is not transparent and can be expensive compared to competitors
- ✗Customer service quality can be inconsistent
- ✗Upselling of additional services reported by customers
- ✗Interface is less modern than newer payroll tools
EngageBay vs ADP Run: Side by Side
| Factor | EngageBay | ADP Run |
|---|---|---|
| User Rating | 4.3/5 ★ | N/A |
| Category | CRM Software | Payroll Software |
| Pricing Model | Freemium | Paid |
| Starting Price | Free | Custom pricing |
| Best For | Budget-conscious SMBs wanting a HubSpot alternative with a strong free plan | Small businesses that want enterprise-grade payroll reliability from a trusted brand |
| Our Pick | 🏆 Recommended | — |
EngageBay Features
- ✓CRM
- ✓email marketing
- ✓marketing automation
- ✓live chat
- ✓helpdesk
- ✓landing pages
- ✓appointment scheduling
- ✓reporting
ADP Run Features
- ✓Payroll processing
- ✓tax filing
- ✓direct deposit
- ✓employee onboarding
- ✓time tracking
- ✓benefits administration
- ✓workers compensation
- ✓HR support
Pricing Comparison
EngageBay
FreemiumFree to start
Free: $0 · Basic: $12/mo · Growth: $24.99/mo · Pro: $49.99/mo
See full pricing →Best Use Cases
EngageBay
- →Small businesses wanting all-in-one CRM and marketing
- →Startups replacing multiple tools with one platform
- →Companies migrating away from expensive HubSpot plans
Who Should NOT Use These Tools
EngageBay is NOT ideal for:
- ✗Large enterprises needing advanced customization
- ✗Teams requiring sophisticated marketing attribution
- ✗Businesses needing dedicated enterprise support
Integrations
EngageBay
Zapier, Gmail, Outlook, Stripe, SendGrid, Mailgun, Twilio, Xero
Our Take
Choose EngageBay if budget-conscious smbs wanting a hubspot alternative with a strong free plan. Choose ADP Run if small businesses that want enterprise-grade payroll reliability from a trusted brand.
Best For
Budget-conscious SMBs wanting a HubSpot alternative with a strong free plan
Best For
Small businesses that want enterprise-grade payroll reliability from a trusted brand
Also Consider
If neither EngageBay nor ADP Run is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between EngageBay and ADP Run?
EngageBay is best for budget-conscious smbs wanting a hubspot alternative with a strong free plan. ADP Run is best for small businesses that want enterprise-grade payroll reliability from a trusted brand.
Which is better, EngageBay or ADP Run?
Choose EngageBay if budget-conscious smbs wanting a hubspot alternative with a strong free plan. Choose ADP Run if small businesses that want enterprise-grade payroll reliability from a trusted brand.
How much does EngageBay cost?
EngageBay starts at Free. Pricing model: Freemium.
How much does ADP Run cost?
ADP Run starts at Custom pricing. Pricing model: Paid.
Who should use EngageBay?
Budget-conscious SMBs wanting a HubSpot alternative with a strong free plan
Who should use ADP Run?
Small businesses that want enterprise-grade payroll reliability from a trusted brand