SoftwareDuel

EngageBay vs Keap

A head-to-head comparison to help you pick the right tool

Last updated: September 14, 2026

🏆 Our Pick: EngageBay

EngageBay is our recommended pick for most teams — budget-conscious smbs wanting a hubspot alternative with a strong free plan.

Try EngageBayRead our full EngageBay review →

EngageBay

★★★★4.3/5

EngageBay is an all-in-one marketing, sales, and customer support platform designed for small and mid-size businesses. It offers a free plan that includes CRM, email marketing, live chat, and helpdesk tools — making it one of the most generous free plans in the market. EngageBay is positioned as an affordable alternative to HubSpot.

FreemiumFree to start
Get Pricing →

Keap

★★★★4.3/5

Keap is a CRM and marketing automation platform designed specifically for small businesses and solopreneurs. It combines contact management, email marketing, invoicing, and appointment scheduling in one platform. Keap is ideal for service-based small businesses that want to automate their client follow-up and lead nurturing.

PaidFrom $249/mo
Get Pricing →

Pros

  • One of the most generous free plans available — includes CRM, marketing, and support tools
  • Affordable paid plans compared to HubSpot
  • All-in-one platform reduces the need for multiple subscriptions
  • Good automation features

Cons

  • Less brand recognition and fewer integrations than HubSpot
  • Interface can feel cluttered with so many features
  • Customer support response times can vary

Pros

  • All-in-one platform covering CRM, marketing, and payments
  • Strong automation for small service businesses
  • Good for automating client follow-up and lead nurturing
  • Dedicated small business focus

Cons

  • Expensive for what you get compared to alternatives
  • Steep learning curve for the automation builder
  • Interface feels dated compared to modern CRM tools

EngageBay vs Keap: Side by Side

FactorEngageBayKeap
User Rating4.3/5 ★4.3/5 ★
CategoryCRM SoftwareCRM Software
Pricing ModelFreemiumPaid
Starting PriceFree$249/mo
Best ForBudget-conscious SMBs wanting a HubSpot alternative with a strong free planService-based small businesses wanting CRM and marketing automation in one
Our Pick🏆 Recommended

EngageBay Features

  • CRM
  • email marketing
  • marketing automation
  • live chat
  • helpdesk
  • landing pages
  • appointment scheduling
  • reporting

Keap Features

  • CRM
  • email marketing automation
  • invoicing and payments
  • appointment scheduling
  • landing pages
  • text marketing
  • reporting

Pricing Comparison

EngageBay

Freemium

Free to start

Free: $0 · Basic: $12/mo · Growth: $24.99/mo · Pro: $49.99/mo

See full pricing →

Keap

Paid

Starts at $249/mo

Ignite: $249/mo · Grow: $329/mo · Scale: $499/mo

See full pricing →

Best Use Cases

EngageBay

  • Small businesses wanting all-in-one CRM and marketing
  • Startups replacing multiple tools with one platform
  • Companies migrating away from expensive HubSpot plans

Keap

  • Small service businesses automating follow-up with leads
  • Coaches and consultants managing client pipelines
  • Businesses wanting CRM with built-in email marketing

Who Should NOT Use These Tools

EngageBay is NOT ideal for:

  • Large enterprises needing advanced customization
  • Teams requiring sophisticated marketing attribution
  • Businesses needing dedicated enterprise support

Keap is NOT ideal for:

  • Large enterprises needing complex sales workflows
  • B2B SaaS companies with long sales cycles
  • Teams needing advanced reporting and analytics

Integrations

EngageBay

Zapier, Gmail, Outlook, Stripe, SendGrid, Mailgun, Twilio, Xero

Keap

Gmail, Outlook, QuickBooks, Zapier, PayPal, Stripe, WooCommerce, Shopify

Our Take

Choose EngageBay if budget-conscious smbs wanting a hubspot alternative with a strong free plan. Choose Keap if service-based small businesses wanting crm and marketing automation in one.

Best For

Budget-conscious SMBs wanting a HubSpot alternative with a strong free plan

Best For

Service-based small businesses wanting CRM and marketing automation in one

How EngageBay and Keap Are Similar

  • Both are CRM Software platforms designed for business teams
  • Both offer web-based access with no software installation required
  • Both provide customer support and onboarding resources
  • Both integrate with popular third-party business tools
  • Both offer a trial or demo to evaluate before purchasing

Also Consider

If neither EngageBay nor Keap is the right fit, Monday.com CRM is worth evaluating.

Monday.com CRM

Teams that want CRM and project management combined in one visual platform

From $12/user/mo

Frequently Asked Questions

What is the difference between EngageBay and Keap?

EngageBay is best for budget-conscious smbs wanting a hubspot alternative with a strong free plan. Keap is best for service-based small businesses wanting crm and marketing automation in one.

Which is better, EngageBay or Keap?

Choose EngageBay if budget-conscious smbs wanting a hubspot alternative with a strong free plan. Choose Keap if service-based small businesses wanting crm and marketing automation in one.

How much does EngageBay cost?

EngageBay starts at Free. Pricing model: Freemium.

How much does Keap cost?

Keap starts at $249/mo. Pricing model: Paid.

Who should use EngageBay?

Budget-conscious SMBs wanting a HubSpot alternative with a strong free plan

Who should use Keap?

Service-based small businesses wanting CRM and marketing automation in one