15Five vs Capsule CRM
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Capsule CRM is our recommended pick for most teams — small businesses wanting a simple, clean crm that is easy to adopt.
Try Capsule CRM →Read our full Capsule CRM review →15Five
15Five is a continuous performance management platform focused on weekly check-ins, OKRs, and employee engagement. It helps managers stay connected with their teams through structured feedback and recognition tools. 15Five is popular with remote and distributed teams that need async communication tools.
Capsule CRM
Capsule CRM is a simple and clean CRM designed for small businesses that want to manage contacts, track sales opportunities, and stay organized without complexity. It is known for its intuitive interface and quick setup time. Capsule integrates well with Google Workspace, Mailchimp, and other popular small business tools. Capsule also offers Transpond, a dedicated marketing automation add-on with email marketing and robust automation features available on separate plans.
Pros
- ✓Simple and intuitive weekly check-in format that drives adoption
- ✓Strong OKR and goal-setting tools
- ✓Excellent manager training and coaching resources
- ✓Good engagement survey tools with benchmarking
Cons
- ✗Limited HR functionality beyond performance and engagement
- ✗No payroll or benefits administration
- ✗Reporting could be more advanced for data-driven HR teams
Pros
- ✓Extremely clean and easy to use interface
- ✓Quick to set up with no training required
- ✓Good free plan for up to 2 users
- ✓Strong Google Workspace integration
- ✓Transpond add-on provides robust marketing automation for businesses that need it
Cons
- ✗Marketing automation requires separate Transpond add-on
- ✗Reporting is basic compared to larger CRMs
- ✗Not suitable for large or complex sales teams
15Five vs Capsule CRM: Side by Side
| Factor | 15Five | Capsule CRM |
|---|---|---|
| User Rating | N/A | 4.5/5 ★ |
| Category | HR Software | CRM Software |
| Pricing Model | Paid | Freemium |
| Starting Price | $4/user/mo | Free |
| Best For | Companies focused on employee engagement and performance | Small businesses wanting a simple, clean CRM that is easy to adopt |
| Our Pick | — | 🏆 Recommended |
15Five Features
- ✓Weekly check-ins
- ✓OKRs
- ✓performance reviews
- ✓engagement surveys
- ✓manager training
Capsule CRM Features
- ✓Contact management
- ✓sales pipeline
- ✓task management
- ✓email integration
- ✓reporting
- ✓Google Workspace integration
- ✓API access
Pricing Comparison
Capsule CRM
FreemiumFree to start
Free: $0 · Starter: $18/user/mo · Growth: $36/user/mo · Advanced: $54/user/mo
See full pricing →Best Use Cases
Capsule CRM
- →Small businesses needing a simple contact management system
- →Service businesses tracking client relationships
- →Teams wanting a clean and uncluttered CRM
Who Should NOT Use These Tools
Capsule CRM is NOT ideal for:
- ✗Large sales teams needing advanced pipeline management
- ✗Companies requiring built-in marketing automation
- ✗Teams needing complex reporting
Integrations
Capsule CRM
Gmail, Outlook, Xero, QuickBooks, Zapier, Mailchimp, FreshBooks, G Suite
Our Take
Choose 15Five if companies focused on employee engagement and performance. Choose Capsule CRM if small businesses wanting a simple, clean crm that is easy to adopt.
Best For
Companies focused on employee engagement and performance
Best For
Small businesses wanting a simple, clean CRM that is easy to adopt
Also Consider
If neither 15Five nor Capsule CRM is the right fit, Justworks is worth evaluating.
Justworks
Small businesses wanting Fortune 500 benefits
From $59/employee/mo
Frequently Asked Questions
What is the difference between 15Five and Capsule CRM?
15Five is best for companies focused on employee engagement and performance. Capsule CRM is best for small businesses wanting a simple, clean crm that is easy to adopt.
Which is better, 15Five or Capsule CRM?
Choose 15Five if companies focused on employee engagement and performance. Choose Capsule CRM if small businesses wanting a simple, clean crm that is easy to adopt.
How much does 15Five cost?
15Five starts at $4/user/mo. Pricing model: Paid.
How much does Capsule CRM cost?
Capsule CRM starts at Free. Pricing model: Freemium.
Who should use 15Five?
Companies focused on employee engagement and performance
Who should use Capsule CRM?
Small businesses wanting a simple, clean CRM that is easy to adopt