Freshsales vs Deputy
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Freshsales
Freshsales is an AI-powered CRM platform designed to help sales teams attract, engage, and close deals faster. It offers built-in phone, email, and chat alongside a powerful AI assistant called Freddy. Freshsales is part of the Freshworks ecosystem and is known for its clean interface and strong automation tools.
Deputy
Deputy is a workforce management platform focused on employee scheduling, time tracking, and labor compliance. It helps businesses with shift-based workforces build schedules, manage leave, and track hours worked. Deputy integrates with major payroll providers to streamline the pay run process.
Pros
- ✓Built-in phone and email saves money on integrations
- ✓Strong AI features including lead scoring and deal insights
- ✓Clean modern interface with good user adoption
- ✓Generous free plan available
Cons
- ✗Advanced features require higher tier plans
- ✗Reporting could be more customizable
- ✗Less brand recognition than HubSpot or Salesforce
Pros
- ✓Excellent scheduling tools with AI-powered shift recommendations
- ✓Strong labor compliance features for overtime and break rules
- ✓Good mobile app for employees to clock in, swap shifts, and request leave
- ✓Integrates with 30+ payroll providers
Cons
- ✗Limited core HR features beyond scheduling and time tracking
- ✗Not a full HRIS replacement
- ✗Reporting could be more customizable for complex workforce analytics
Freshsales vs Deputy: Side by Side
| Factor | Freshsales | Deputy |
|---|---|---|
| User Rating | N/A | N/A |
| Category | CRM Software | HR Software |
| Pricing Model | Freemium | Paid |
| Starting Price | Free | $4.50/user/mo |
| Best For | SMBs wanting an all-in-one CRM with built-in communication tools | Businesses with hourly workers needing scheduling and time tracking |
| Our Pick | — | — |
Freshsales Features
- ✓Contact and lead management
- ✓built-in phone and email
- ✓AI lead scoring
- ✓deal management
- ✓workflow automation
- ✓reporting
- ✓mobile app
Deputy Features
- ✓Employee scheduling
- ✓time tracking
- ✓leave management
- ✓payroll integrations
- ✓reporting
Pricing Comparison
Our Take
Choose Freshsales if smbs wanting an all-in-one crm with built-in communication tools. Choose Deputy if businesses with hourly workers needing scheduling and time tracking.
Best For
SMBs wanting an all-in-one CRM with built-in communication tools
Best For
Businesses with hourly workers needing scheduling and time tracking
Also Consider
If neither Freshsales nor Deputy is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Freshsales and Deputy?
Freshsales is best for smbs wanting an all-in-one crm with built-in communication tools. Deputy is best for businesses with hourly workers needing scheduling and time tracking.
Which is better, Freshsales or Deputy?
Choose Freshsales if smbs wanting an all-in-one crm with built-in communication tools. Choose Deputy if businesses with hourly workers needing scheduling and time tracking.
How much does Freshsales cost?
Freshsales starts at Free. Pricing model: Freemium.
How much does Deputy cost?
Deputy starts at $4.50/user/mo. Pricing model: Paid.
Who should use Freshsales?
SMBs wanting an all-in-one CRM with built-in communication tools
Who should use Deputy?
Businesses with hourly workers needing scheduling and time tracking