Freshsales vs Monday.com
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Freshsales
Freshsales is an AI-powered CRM platform designed to help sales teams attract, engage, and close deals faster. It offers built-in phone, email, and chat alongside a powerful AI assistant called Freddy. Freshsales is part of the Freshworks ecosystem and is known for its clean interface and strong automation tools.
Monday.com
Monday.com is a visual work operating system that helps teams plan, track, and manage projects and workflows. Its highly visual interface uses color-coded boards and automations to give teams a clear picture of project status at all times. Monday.com is used by over 180,000 customers worldwide across industries ranging from marketing to software development.
Pros
- ✓Built-in phone and email saves money on integrations
- ✓Strong AI features including lead scoring and deal insights
- ✓Clean modern interface with good user adoption
- ✓Generous free plan available
Cons
- ✗Advanced features require higher tier plans
- ✗Reporting could be more customizable
- ✗Less brand recognition than HubSpot or Salesforce
Pros
- ✓Highly visual and intuitive interface that teams love immediately
- ✓Powerful automation engine to eliminate repetitive work
- ✓Strong dashboard and reporting capabilities
- ✓Excellent customer support and onboarding resources
Cons
- ✗Can get expensive quickly with larger teams due to per-user pricing
- ✗Minimum 3 seats on paid plans
- ✗Some advanced features only available on higher tiers
- ✗Can feel like overkill for simple task management
Freshsales vs Monday.com: Side by Side
| Factor | Freshsales | Monday.com |
|---|---|---|
| User Rating | N/A | N/A |
| Category | CRM Software | Project Management |
| Pricing Model | Freemium | Paid |
| Starting Price | Free | $9/user/mo |
| Best For | SMBs wanting an all-in-one CRM with built-in communication tools | Teams wanting a visual, highly customizable project and work management platform |
| Our Pick | — | — |
Freshsales Features
- ✓Contact and lead management
- ✓built-in phone and email
- ✓AI lead scoring
- ✓deal management
- ✓workflow automation
- ✓reporting
- ✓mobile app
Monday.com Features
- ✓Visual project boards
- ✓timeline view
- ✓automations
- ✓dashboards
- ✓workdocs
- ✓integrations
- ✓time tracking
- ✓resource management
- ✓portfolio management
Pricing Comparison
Our Take
Choose Freshsales if smbs wanting an all-in-one crm with built-in communication tools. Choose Monday.com if teams wanting a visual, highly customizable project and work management platform.
Best For
SMBs wanting an all-in-one CRM with built-in communication tools
Best For
Teams wanting a visual, highly customizable project and work management platform
Also Consider
If neither Freshsales nor Monday.com is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Freshsales and Monday.com?
Freshsales is best for smbs wanting an all-in-one crm with built-in communication tools. Monday.com is best for teams wanting a visual, highly customizable project and work management platform.
Which is better, Freshsales or Monday.com?
Choose Freshsales if smbs wanting an all-in-one crm with built-in communication tools. Choose Monday.com if teams wanting a visual, highly customizable project and work management platform.
How much does Freshsales cost?
Freshsales starts at Free. Pricing model: Freemium.
How much does Monday.com cost?
Monday.com starts at $9/user/mo. Pricing model: Paid.
Who should use Freshsales?
SMBs wanting an all-in-one CRM with built-in communication tools
Who should use Monday.com?
Teams wanting a visual, highly customizable project and work management platform