Freshsales vs Zoho Projects
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Freshsales
Freshsales is an AI-powered CRM platform designed to help sales teams attract, engage, and close deals faster. It offers built-in phone, email, and chat alongside a powerful AI assistant called Freddy. Freshsales is part of the Freshworks ecosystem and is known for its clean interface and strong automation tools.
Zoho Projects
Zoho Projects is a full-featured project management tool offering task management, Gantt charts, time tracking, and budget management at a very competitive price point within the Zoho ecosystem.
Pros
- ✓Built-in phone and email saves money on integrations
- ✓Strong AI features including lead scoring and deal insights
- ✓Clean modern interface with good user adoption
- ✓Generous free plan available
Cons
- ✗Advanced features require higher tier plans
- ✗Reporting could be more customizable
- ✗Less brand recognition than HubSpot or Salesforce
Pros
- ✓Very affordable pricing
- ✓Strong Gantt chart features
- ✓Built-in time tracking and budgeting
- ✓Good Zoho ecosystem integration
- ✓Solid feature set for the price
Cons
- ✗Interface less polished than competitors
- ✗Best value within Zoho ecosystem
- ✗Mobile app could be improved
- ✗Support can be slow
Freshsales vs Zoho Projects: Side by Side
| Factor | Freshsales | Zoho Projects |
|---|---|---|
| User Rating | N/A | N/A |
| Category | CRM Software | Project Management |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Contact for pricing |
| Best For | SMBs wanting an all-in-one CRM with built-in communication tools | Budget-conscious teams already in the Zoho ecosystem wanting a full-featured project management tool |
| Our Pick | — | — |
Freshsales Features
- ✓Contact and lead management
- ✓built-in phone and email
- ✓AI lead scoring
- ✓deal management
- ✓workflow automation
- ✓reporting
- ✓mobile app
Zoho Projects Features
- ✓Project management
- ✓task tracking
- ✓Gantt charts
- ✓time tracking
- ✓team collaboration
- ✓portfolio management
Pricing Comparison
Our Take
Choose Freshsales if smbs wanting an all-in-one crm with built-in communication tools. Choose Zoho Projects if budget-conscious teams already in the zoho ecosystem wanting a full-featured project management tool.
Best For
SMBs wanting an all-in-one CRM with built-in communication tools
Best For
Budget-conscious teams already in the Zoho ecosystem wanting a full-featured project management tool
Also Consider
If neither Freshsales nor Zoho Projects is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Freshsales and Zoho Projects?
Freshsales is best for smbs wanting an all-in-one crm with built-in communication tools. Zoho Projects is best for budget-conscious teams already in the zoho ecosystem wanting a full-featured project management tool.
Which is better, Freshsales or Zoho Projects?
Choose Freshsales if smbs wanting an all-in-one crm with built-in communication tools. Choose Zoho Projects if budget-conscious teams already in the zoho ecosystem wanting a full-featured project management tool.
How much does Freshsales cost?
Freshsales starts at Free. Pricing model: Freemium.
How much does Zoho Projects cost?
Visit Zoho Projects website for current pricing.
Who should use Freshsales?
SMBs wanting an all-in-one CRM with built-in communication tools
Who should use Zoho Projects?
Budget-conscious teams already in the Zoho ecosystem wanting a full-featured project management tool