SoftwareDuel

Klaviyo vs Deputy

A head-to-head comparison to help you pick the right tool

Last updated: September 14, 2026

🏆 Our Pick: Klaviyo

Klaviyo is our recommended pick for most teams — b2c brands wanting an ai-powered crm that combines marketing automation, analytics, and customer service in one platform.

Try KlaviyoRead our full Klaviyo review →

Klaviyo

★★★★★4.5/5

Klaviyo is the AI-first CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution.

PaidFrom $20/mo
Get Pricing →

Deputy

Deputy is a workforce management platform focused on employee scheduling, time tracking, and labor compliance. It helps businesses with shift-based workforces build schedules, manage leave, and track hours worked. Deputy integrates with major payroll providers to streamline the pay run process.

PaidFrom $4.50/user/mo
Get Pricing →

Pros

  • AI-powered customer insights
  • Strong marketing automation
  • Built-in data platform
  • Unified marketing and customer service
  • Purpose-built for B2C brands

Cons

  • Less suitable for B2B sales teams
  • Can be expensive at scale
  • Learning curve for full platform
  • Overkill for very small businesses

Pros

  • Excellent scheduling tools with AI-powered shift recommendations
  • Strong labor compliance features for overtime and break rules
  • Good mobile app for employees to clock in, swap shifts, and request leave
  • Integrates with 30+ payroll providers

Cons

  • Limited core HR features beyond scheduling and time tracking
  • Not a full HRIS replacement
  • Reporting could be more customizable for complex workforce analytics

Klaviyo vs Deputy: Side by Side

FactorKlaviyoDeputy
User Rating4.5/5 ★N/A
CategoryCRM SoftwareHR Software
Pricing ModelPaidPaid
Starting Price$20/mo$4.50/user/mo
Best ForB2C brands wanting an AI-powered CRM that combines marketing automation, analytics, and customer service in one platform.Businesses with hourly workers needing scheduling and time tracking
Our Pick🏆 Recommended

Klaviyo Features

  • Email marketing
  • SMS marketing
  • audience segmentation
  • automation flows
  • A/B testing
  • revenue attribution

Deputy Features

  • Employee scheduling
  • time tracking
  • leave management
  • payroll integrations
  • reporting

Pricing Comparison

Klaviyo

Paid

Starts at $20/mo

Free: $0 (250 contacts) · Email: from $20/mo · Email & SMS: from $35/mo

See full pricing →

Deputy

Paid

Starts at $4.50/user/mo

See full pricing →

Best Use Cases

Klaviyo

  • Ecommerce businesses running email and SMS campaigns
  • Shopify stores wanting advanced customer segmentation
  • DTC brands automating abandoned cart and post-purchase flows

Who Should NOT Use These Tools

Klaviyo is NOT ideal for:

  • Non-ecommerce businesses without a product catalog
  • B2B companies with long sales cycles
  • Small businesses that only need basic email newsletters

Integrations

Klaviyo

Shopify, WooCommerce, Magento, BigCommerce, Salesforce, Stripe, Recharge, Gorgias

Our Take

Choose Klaviyo if b2c brands wanting an ai-powered crm that combines marketing automation, analytics, and customer service in one platform. Choose Deputy if businesses with hourly workers needing scheduling and time tracking.

Best For

B2C brands wanting an AI-powered CRM that combines marketing automation, analytics, and customer service in one platform.

Best For

Businesses with hourly workers needing scheduling and time tracking

Also Consider

If neither Klaviyo nor Deputy is the right fit, Monday.com CRM is worth evaluating.

Monday.com CRM

Teams that want CRM and project management combined in one visual platform

From $12/user/mo

Frequently Asked Questions

What is the difference between Klaviyo and Deputy?

Klaviyo is best for b2c brands wanting an ai-powered crm that combines marketing automation, analytics, and customer service in one platform. Deputy is best for businesses with hourly workers needing scheduling and time tracking.

Which is better, Klaviyo or Deputy?

Choose Klaviyo if b2c brands wanting an ai-powered crm that combines marketing automation, analytics, and customer service in one platform. Choose Deputy if businesses with hourly workers needing scheduling and time tracking.

How much does Klaviyo cost?

Klaviyo starts at $20/mo. Pricing model: Paid.

How much does Deputy cost?

Deputy starts at $4.50/user/mo. Pricing model: Paid.

Who should use Klaviyo?

B2C brands wanting an AI-powered CRM that combines marketing automation, analytics, and customer service in one platform.

Who should use Deputy?

Businesses with hourly workers needing scheduling and time tracking