Leapsome vs Freshsales
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Leapsome
Leapsome is an intelligent people enablement platform that combines performance management, learning, and employee engagement in one system. It helps HR teams run effective performance reviews, deliver personalized learning paths, and measure engagement with powerful analytics. Leapsome is used by companies like Spotify and Eventbrite.
Freshsales
Freshsales is an AI-powered CRM platform designed to help sales teams attract, engage, and close deals faster. It offers built-in phone, email, and chat alongside a powerful AI assistant called Freddy. Freshsales is part of the Freshworks ecosystem and is known for its clean interface and strong automation tools.
Pros
- ✓Highly customizable performance review and feedback cycles
- ✓Strong learning management system with personalized development paths
- ✓Powerful engagement surveys with advanced analytics
- ✓Integrates well with HRIS tools like BambooHR and Workday
Cons
- ✗Expensive for smaller companies, especially with multiple modules
- ✗Complex initial setup and configuration
- ✗No payroll or core HRIS functionality
Pros
- ✓Built-in phone and email saves money on integrations
- ✓Strong AI features including lead scoring and deal insights
- ✓Clean modern interface with good user adoption
- ✓Generous free plan available
Cons
- ✗Advanced features require higher tier plans
- ✗Reporting could be more customizable
- ✗Less brand recognition than HubSpot or Salesforce
Leapsome vs Freshsales: Side by Side
| Factor | Leapsome | Freshsales |
|---|---|---|
| User Rating | N/A | N/A |
| Category | HR Software | CRM Software |
| Pricing Model | Paid | Freemium |
| Starting Price | Custom pricing | Free |
| Best For | Mid to large companies investing in people development | SMBs wanting an all-in-one CRM with built-in communication tools |
| Our Pick | — | — |
Leapsome Features
- ✓Performance reviews
- ✓OKRs
- ✓learning management
- ✓engagement surveys
- ✓compensation
Freshsales Features
- ✓Contact and lead management
- ✓built-in phone and email
- ✓AI lead scoring
- ✓deal management
- ✓workflow automation
- ✓reporting
- ✓mobile app
Pricing Comparison
Our Take
Choose Leapsome if mid to large companies investing in people development. Choose Freshsales if smbs wanting an all-in-one crm with built-in communication tools.
Best For
Mid to large companies investing in people development
Best For
SMBs wanting an all-in-one CRM with built-in communication tools
Also Consider
If neither Leapsome nor Freshsales is the right fit, Justworks is worth evaluating.
Justworks
Small businesses wanting Fortune 500 benefits
From $59/employee/mo
Frequently Asked Questions
What is the difference between Leapsome and Freshsales?
Leapsome is best for mid to large companies investing in people development. Freshsales is best for smbs wanting an all-in-one crm with built-in communication tools.
Which is better, Leapsome or Freshsales?
Choose Leapsome if mid to large companies investing in people development. Choose Freshsales if smbs wanting an all-in-one crm with built-in communication tools.
How much does Leapsome cost?
Leapsome starts at Custom pricing. Pricing model: Paid.
How much does Freshsales cost?
Freshsales starts at Free. Pricing model: Freemium.
Who should use Leapsome?
Mid to large companies investing in people development
Who should use Freshsales?
SMBs wanting an all-in-one CRM with built-in communication tools