Pipedrive vs EngageBay
A head-to-head comparison to help you pick the right tool
Last updated: September 14, 2026
Pipedrive is our recommended pick for most teams — small to mid-size sales teams focused on pipeline management.
Try Pipedrive →Read our full Pipedrive review →Pipedrive
Pipedrive is a sales-focused CRM designed to help small and mid-size sales teams manage their pipelines and close more deals. It features a visual deal pipeline interface that makes it easy to track where every deal stands. Pipedrive is loved by sales teams for its simplicity and focus on driving sales activity.
EngageBay
EngageBay is an all-in-one marketing, sales, and customer support platform designed for small and mid-size businesses. It offers a free plan that includes CRM, email marketing, live chat, and helpdesk tools — making it one of the most generous free plans in the market. EngageBay is positioned as an affordable alternative to HubSpot.
Pros
- ✓Intuitive visual pipeline that sales teams love
- ✓Easy to set up with minimal training required
- ✓Strong mobile app for on-the-go sales
- ✓Affordable pricing with good value at entry level
Cons
- ✗Limited marketing automation compared to HubSpot
- ✗Reporting is basic on lower tiers
- ✗Not ideal for teams that need strong customer service tools
Pros
- ✓One of the most generous free plans available — includes CRM, marketing, and support tools
- ✓Affordable paid plans compared to HubSpot
- ✓All-in-one platform reduces the need for multiple subscriptions
- ✓Good automation features
Cons
- ✗Less brand recognition and fewer integrations than HubSpot
- ✗Interface can feel cluttered with so many features
- ✗Customer support response times can vary
Pipedrive vs EngageBay: Side by Side
| Factor | Pipedrive | EngageBay |
|---|---|---|
| User Rating | 4.5/5 ★ | 4.3/5 ★ |
| Category | CRM Software | CRM Software |
| Pricing Model | Paid | Freemium |
| Starting Price | $14/user/mo | Free |
| Best For | Small to mid-size sales teams focused on pipeline management | Budget-conscious SMBs wanting a HubSpot alternative with a strong free plan |
| Our Pick | 🏆 Recommended | — |
Pipedrive Features
- ✓Visual deal pipeline
- ✓contact management
- ✓email integration
- ✓activity reminders
- ✓reporting
- ✓workflow automation
- ✓mobile app
- ✓AI sales assistant
EngageBay Features
- ✓CRM
- ✓email marketing
- ✓marketing automation
- ✓live chat
- ✓helpdesk
- ✓landing pages
- ✓appointment scheduling
- ✓reporting
Pricing Comparison
Pipedrive
PaidStarts at $14/user/mo
Essential: $14/user/mo · Advanced: $34/user/mo · Professional: $49/user/mo · Power: $64/user/mo
See full pricing →EngageBay
FreemiumFree to start
Free: $0 · Basic: $12/mo · Growth: $24.99/mo · Pro: $49.99/mo
See full pricing →Best Use Cases
Pipedrive
- →Sales teams wanting a visual pipeline-focused CRM
- →SMBs tracking deals from lead to close
- →Companies wanting a CRM that sales reps will actually use
EngageBay
- →Small businesses wanting all-in-one CRM and marketing
- →Startups replacing multiple tools with one platform
- →Companies migrating away from expensive HubSpot plans
Who Should NOT Use These Tools
Pipedrive is NOT ideal for:
- ✗Companies needing full marketing automation built in
- ✗Teams requiring complex territory management
- ✗Businesses needing a free CRM option
EngageBay is NOT ideal for:
- ✗Large enterprises needing advanced customization
- ✗Teams requiring sophisticated marketing attribution
- ✗Businesses needing dedicated enterprise support
Integrations
Pipedrive
Gmail, Outlook, Slack, Zoom, QuickBooks, Xero, Zapier, HubSpot, Mailchimp, Trello
EngageBay
Zapier, Gmail, Outlook, Stripe, SendGrid, Mailgun, Twilio, Xero
Our Take
Choose Pipedrive if small to mid-size sales teams focused on pipeline management. Choose EngageBay if budget-conscious smbs wanting a hubspot alternative with a strong free plan.
Best For
Small to mid-size sales teams focused on pipeline management
Best For
Budget-conscious SMBs wanting a HubSpot alternative with a strong free plan
How Pipedrive and EngageBay Are Similar
- •Both are CRM Software platforms designed for business teams
- •Both offer web-based access with no software installation required
- •Both provide customer support and onboarding resources
- •Both integrate with popular third-party business tools
- •Both offer a trial or demo to evaluate before purchasing
Also Consider
If neither Pipedrive nor EngageBay is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Pipedrive and EngageBay?
Pipedrive is best for small to mid-size sales teams focused on pipeline management. EngageBay is best for budget-conscious smbs wanting a hubspot alternative with a strong free plan.
Which is better, Pipedrive or EngageBay?
Choose Pipedrive if small to mid-size sales teams focused on pipeline management. Choose EngageBay if budget-conscious smbs wanting a hubspot alternative with a strong free plan.
How much does Pipedrive cost?
Pipedrive starts at $14/user/mo. Pricing model: Paid.
How much does EngageBay cost?
EngageBay starts at Free. Pricing model: Freemium.
Who should use Pipedrive?
Small to mid-size sales teams focused on pipeline management
Who should use EngageBay?
Budget-conscious SMBs wanting a HubSpot alternative with a strong free plan