SoftwareDuel

Pipedrive vs Keap

A head-to-head comparison to help you pick the right tool

Last updated: September 14, 2026

🏆 Our Pick: Pipedrive

Pipedrive is our recommended pick for most teams — small to mid-size sales teams focused on pipeline management.

Try PipedriveRead our full Pipedrive review →

Pipedrive

★★★★★4.5/5

Pipedrive is a sales-focused CRM designed to help small and mid-size sales teams manage their pipelines and close more deals. It features a visual deal pipeline interface that makes it easy to track where every deal stands. Pipedrive is loved by sales teams for its simplicity and focus on driving sales activity.

PaidFrom $14/user/mo
Get Pricing →

Keap

★★★★4.3/5

Keap is a CRM and marketing automation platform designed specifically for small businesses and solopreneurs. It combines contact management, email marketing, invoicing, and appointment scheduling in one platform. Keap is ideal for service-based small businesses that want to automate their client follow-up and lead nurturing.

PaidFrom $249/mo
Get Pricing →

Pros

  • Intuitive visual pipeline that sales teams love
  • Easy to set up with minimal training required
  • Strong mobile app for on-the-go sales
  • Affordable pricing with good value at entry level

Cons

  • Limited marketing automation compared to HubSpot
  • Reporting is basic on lower tiers
  • Not ideal for teams that need strong customer service tools

Pros

  • All-in-one platform covering CRM, marketing, and payments
  • Strong automation for small service businesses
  • Good for automating client follow-up and lead nurturing
  • Dedicated small business focus

Cons

  • Expensive for what you get compared to alternatives
  • Steep learning curve for the automation builder
  • Interface feels dated compared to modern CRM tools

Pipedrive vs Keap: Side by Side

FactorPipedriveKeap
User Rating4.5/5 ★4.3/5 ★
CategoryCRM SoftwareCRM Software
Pricing ModelPaidPaid
Starting Price$14/user/mo$249/mo
Best ForSmall to mid-size sales teams focused on pipeline managementService-based small businesses wanting CRM and marketing automation in one
Our Pick🏆 Recommended

Pipedrive Features

  • Visual deal pipeline
  • contact management
  • email integration
  • activity reminders
  • reporting
  • workflow automation
  • mobile app
  • AI sales assistant

Keap Features

  • CRM
  • email marketing automation
  • invoicing and payments
  • appointment scheduling
  • landing pages
  • text marketing
  • reporting

Pricing Comparison

Pipedrive

Paid

Starts at $14/user/mo

Essential: $14/user/mo · Advanced: $34/user/mo · Professional: $49/user/mo · Power: $64/user/mo

See full pricing →

Keap

Paid

Starts at $249/mo

Ignite: $249/mo · Grow: $329/mo · Scale: $499/mo

See full pricing →

Best Use Cases

Pipedrive

  • Sales teams wanting a visual pipeline-focused CRM
  • SMBs tracking deals from lead to close
  • Companies wanting a CRM that sales reps will actually use

Keap

  • Small service businesses automating follow-up with leads
  • Coaches and consultants managing client pipelines
  • Businesses wanting CRM with built-in email marketing

Who Should NOT Use These Tools

Pipedrive is NOT ideal for:

  • Companies needing full marketing automation built in
  • Teams requiring complex territory management
  • Businesses needing a free CRM option

Keap is NOT ideal for:

  • Large enterprises needing complex sales workflows
  • B2B SaaS companies with long sales cycles
  • Teams needing advanced reporting and analytics

Integrations

Pipedrive

Gmail, Outlook, Slack, Zoom, QuickBooks, Xero, Zapier, HubSpot, Mailchimp, Trello

Keap

Gmail, Outlook, QuickBooks, Zapier, PayPal, Stripe, WooCommerce, Shopify

Our Take

Choose Pipedrive if small to mid-size sales teams focused on pipeline management. Choose Keap if service-based small businesses wanting crm and marketing automation in one.

Best For

Small to mid-size sales teams focused on pipeline management

Best For

Service-based small businesses wanting CRM and marketing automation in one

How Pipedrive and Keap Are Similar

  • Both are CRM Software platforms designed for business teams
  • Both offer web-based access with no software installation required
  • Both provide customer support and onboarding resources
  • Both integrate with popular third-party business tools
  • Both offer a trial or demo to evaluate before purchasing

Also Consider

If neither Pipedrive nor Keap is the right fit, Monday.com CRM is worth evaluating.

Monday.com CRM

Teams that want CRM and project management combined in one visual platform

From $12/user/mo

Frequently Asked Questions

What is the difference between Pipedrive and Keap?

Pipedrive is best for small to mid-size sales teams focused on pipeline management. Keap is best for service-based small businesses wanting crm and marketing automation in one.

Which is better, Pipedrive or Keap?

Choose Pipedrive if small to mid-size sales teams focused on pipeline management. Choose Keap if service-based small businesses wanting crm and marketing automation in one.

How much does Pipedrive cost?

Pipedrive starts at $14/user/mo. Pricing model: Paid.

How much does Keap cost?

Keap starts at $249/mo. Pricing model: Paid.

Who should use Pipedrive?

Small to mid-size sales teams focused on pipeline management

Who should use Keap?

Service-based small businesses wanting CRM and marketing automation in one