Salesforce vs ADP Workforce Now
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Salesforce
Salesforce is the world's leading CRM platform used by over 150,000 businesses of all sizes. It offers a highly customizable suite of sales, service, marketing, and analytics tools. Salesforce is the gold standard for enterprise CRM but has solutions for businesses of all sizes through its Starter and Pro plans.
ADP Workforce Now
ADP Workforce Now is a comprehensive HR and payroll platform trusted by over 900,000 businesses worldwide. It covers payroll, benefits, talent management, time tracking, and compliance in one integrated suite. ADP is the industry standard for mid to large businesses that need enterprise-grade reliability.
Pros
- ✓Most powerful and customizable CRM on the market
- ✓Massive ecosystem with 3,000+ AppExchange integrations
- ✓Industry-leading reporting and analytics
- ✓Strong community and support resources
Cons
- ✗Expensive and complex for small teams
- ✗Long implementation timelines for enterprise deployments
- ✗Requires dedicated admin resources to get the most out of it
Pros
- ✓Industry-leading reliability and compliance expertise
- ✓Extensive integration ecosystem with 300+ third-party apps
- ✓Strong reporting and workforce analytics
- ✓Dedicated support and implementation resources
Cons
- ✗Expensive compared to modern cloud-native alternatives
- ✗User interface is complex and can require significant training
- ✗Long-term contracts with early termination fees
Salesforce vs ADP Workforce Now: Side by Side
| Factor | Salesforce | ADP Workforce Now |
|---|---|---|
| User Rating | N/A | N/A |
| Category | CRM Software | HR Software |
| Pricing Model | Paid | Paid |
| Starting Price | Custom pricing | $62/mo |
| Best For | Mid to large enterprises needing a highly customizable CRM | Mid to large businesses needing enterprise-grade HR |
| Our Pick | — | — |
Salesforce Features
- ✓Contact and lead management
- ✓opportunity tracking
- ✓workflow automation
- ✓AI insights
- ✓reporting and dashboards
- ✓AppExchange integrations
- ✓mobile app
ADP Workforce Now Features
- ✓Payroll
- ✓HR
- ✓benefits
- ✓talent
- ✓time
- ✓analytics
Pricing Comparison
Our Take
Choose Salesforce if mid to large enterprises needing a highly customizable crm. Choose ADP Workforce Now if mid to large businesses needing enterprise-grade hr.
Best For
Mid to large enterprises needing a highly customizable CRM
Best For
Mid to large businesses needing enterprise-grade HR
Also Consider
If neither Salesforce nor ADP Workforce Now is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Salesforce and ADP Workforce Now?
Salesforce is best for mid to large enterprises needing a highly customizable crm. ADP Workforce Now is best for mid to large businesses needing enterprise-grade hr.
Which is better, Salesforce or ADP Workforce Now?
Choose Salesforce if mid to large enterprises needing a highly customizable crm. Choose ADP Workforce Now if mid to large businesses needing enterprise-grade hr.
How much does Salesforce cost?
Salesforce starts at Custom pricing. Pricing model: Paid.
How much does ADP Workforce Now cost?
ADP Workforce Now starts at $62/mo. Pricing model: Paid.
Who should use Salesforce?
Mid to large enterprises needing a highly customizable CRM
Who should use ADP Workforce Now?
Mid to large businesses needing enterprise-grade HR