Salesforce vs Deputy
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Salesforce
Salesforce is the world's leading CRM platform used by over 150,000 businesses of all sizes. It offers a highly customizable suite of sales, service, marketing, and analytics tools. Salesforce is the gold standard for enterprise CRM but has solutions for businesses of all sizes through its Starter and Pro plans.
Deputy
Deputy is a workforce management platform focused on employee scheduling, time tracking, and labor compliance. It helps businesses with shift-based workforces build schedules, manage leave, and track hours worked. Deputy integrates with major payroll providers to streamline the pay run process.
Pros
- ✓Most powerful and customizable CRM on the market
- ✓Massive ecosystem with 3,000+ AppExchange integrations
- ✓Industry-leading reporting and analytics
- ✓Strong community and support resources
Cons
- ✗Expensive and complex for small teams
- ✗Long implementation timelines for enterprise deployments
- ✗Requires dedicated admin resources to get the most out of it
Pros
- ✓Excellent scheduling tools with AI-powered shift recommendations
- ✓Strong labor compliance features for overtime and break rules
- ✓Good mobile app for employees to clock in, swap shifts, and request leave
- ✓Integrates with 30+ payroll providers
Cons
- ✗Limited core HR features beyond scheduling and time tracking
- ✗Not a full HRIS replacement
- ✗Reporting could be more customizable for complex workforce analytics
Salesforce vs Deputy: Side by Side
| Factor | Salesforce | Deputy |
|---|---|---|
| User Rating | N/A | N/A |
| Category | CRM Software | HR Software |
| Pricing Model | Paid | Paid |
| Starting Price | Custom pricing | $4.50/user/mo |
| Best For | Mid to large enterprises needing a highly customizable CRM | Businesses with hourly workers needing scheduling and time tracking |
| Our Pick | — | — |
Salesforce Features
- ✓Contact and lead management
- ✓opportunity tracking
- ✓workflow automation
- ✓AI insights
- ✓reporting and dashboards
- ✓AppExchange integrations
- ✓mobile app
Deputy Features
- ✓Employee scheduling
- ✓time tracking
- ✓leave management
- ✓payroll integrations
- ✓reporting
Pricing Comparison
Our Take
Choose Salesforce if mid to large enterprises needing a highly customizable crm. Choose Deputy if businesses with hourly workers needing scheduling and time tracking.
Best For
Mid to large enterprises needing a highly customizable CRM
Best For
Businesses with hourly workers needing scheduling and time tracking
Also Consider
If neither Salesforce nor Deputy is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Salesforce and Deputy?
Salesforce is best for mid to large enterprises needing a highly customizable crm. Deputy is best for businesses with hourly workers needing scheduling and time tracking.
Which is better, Salesforce or Deputy?
Choose Salesforce if mid to large enterprises needing a highly customizable crm. Choose Deputy if businesses with hourly workers needing scheduling and time tracking.
How much does Salesforce cost?
Salesforce starts at Custom pricing. Pricing model: Paid.
How much does Deputy cost?
Deputy starts at $4.50/user/mo. Pricing model: Paid.
Who should use Salesforce?
Mid to large enterprises needing a highly customizable CRM
Who should use Deputy?
Businesses with hourly workers needing scheduling and time tracking