Salesforce vs Teamwork
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Salesforce
Salesforce is the world's leading CRM platform used by over 150,000 businesses of all sizes. It offers a highly customizable suite of sales, service, marketing, and analytics tools. Salesforce is the gold standard for enterprise CRM but has solutions for businesses of all sizes through its Starter and Pro plans.
Teamwork
Teamwork is a project management platform built specifically for client-facing teams and agencies. It includes built-in time tracking, invoicing, and client portals that make it ideal for professional services businesses managing multiple client projects simultaneously. Teamwork helps agencies deliver projects on time and on budget while keeping clients informed.
Pros
- ✓Most powerful and customizable CRM on the market
- ✓Massive ecosystem with 3,000+ AppExchange integrations
- ✓Industry-leading reporting and analytics
- ✓Strong community and support resources
Cons
- ✗Expensive and complex for small teams
- ✗Long implementation timelines for enterprise deployments
- ✗Requires dedicated admin resources to get the most out of it
Pros
- ✓Built specifically for agencies and client-facing teams
- ✓Built-in time tracking and invoicing saves money on separate tools
- ✓Client portal keeps clients informed without giving full system access
- ✓Strong resource and budget management features
Cons
- ✗Less suitable for internal team project management
- ✗Interface feels less modern than competitors
- ✗Some key features only on higher paid tiers
- ✗Can be complex to set up for new users
Salesforce vs Teamwork: Side by Side
| Factor | Salesforce | Teamwork |
|---|---|---|
| User Rating | N/A | N/A |
| Category | CRM Software | Project Management |
| Pricing Model | Paid | Freemium |
| Starting Price | Custom pricing | Free |
| Best For | Mid to large enterprises needing a highly customizable CRM | Agencies and professional services firms managing multiple client projects |
| Our Pick | — | — |
Salesforce Features
- ✓Contact and lead management
- ✓opportunity tracking
- ✓workflow automation
- ✓AI insights
- ✓reporting and dashboards
- ✓AppExchange integrations
- ✓mobile app
Teamwork Features
- ✓Project management
- ✓time tracking
- ✓invoicing
- ✓client portals
- ✓resource management
- ✓milestones
- ✓Gantt charts
- ✓budgets
- ✓collaboration tools
Pricing Comparison
Our Take
Choose Salesforce if mid to large enterprises needing a highly customizable crm. Choose Teamwork if agencies and professional services firms managing multiple client projects.
Best For
Mid to large enterprises needing a highly customizable CRM
Best For
Agencies and professional services firms managing multiple client projects
Also Consider
If neither Salesforce nor Teamwork is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Salesforce and Teamwork?
Salesforce is best for mid to large enterprises needing a highly customizable crm. Teamwork is best for agencies and professional services firms managing multiple client projects.
Which is better, Salesforce or Teamwork?
Choose Salesforce if mid to large enterprises needing a highly customizable crm. Choose Teamwork if agencies and professional services firms managing multiple client projects.
How much does Salesforce cost?
Salesforce starts at Custom pricing. Pricing model: Paid.
How much does Teamwork cost?
Teamwork starts at Free. Pricing model: Freemium.
Who should use Salesforce?
Mid to large enterprises needing a highly customizable CRM
Who should use Teamwork?
Agencies and professional services firms managing multiple client projects