Zendesk Sell vs Rippling ATS
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Zendesk Sell
Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.
Rippling ATS
Rippling Recruiting is the applicant tracking module within the Rippling platform. It connects recruiting directly to onboarding, payroll, and IT provisioning so that when a candidate is hired, their entire employee setup happens automatically. Rippling ATS is ideal for companies already using Rippling for HR who want a seamlessly integrated recruiting experience.
Pros
- ✓Seamless integration with Zendesk Support for unified customer view
- ✓Strong reporting and analytics
- ✓Good mobile app for field sales teams
- ✓Clean and modern interface
Cons
- ✗Expensive compared to standalone CRM tools
- ✗Best value only if you already use Zendesk Support
- ✗Limited marketing automation features
Pros
- ✓Seamless connection from hiring to onboarding to payroll — zero manual handoff
- ✓Automatically provisions IT accounts and equipment when a candidate is hired
- ✓Deep integration with the full Rippling platform
- ✓Eliminates duplicate data entry across HR systems
Cons
- ✗Only valuable if you use the full Rippling platform
- ✗Requires custom pricing quote
- ✗Less feature-rich as a standalone ATS compared to dedicated tools like Greenhouse
- ✗Overkill for companies not using Rippling
Zendesk Sell vs Rippling ATS: Side by Side
| Factor | Zendesk Sell | Rippling ATS |
|---|---|---|
| User Rating | N/A | N/A |
| Category | CRM Software | Applicant Tracking |
| Pricing Model | Paid | Paid |
| Starting Price | $19/user/mo | Custom pricing |
| Best For | Sales teams already using Zendesk Support who want a connected CRM | Companies using Rippling for HR who want recruiting seamlessly connected to onboarding and payroll |
| Our Pick | — | — |
Zendesk Sell Features
- ✓Contact and lead management
- ✓visual pipeline
- ✓email integration
- ✓call tracking
- ✓reporting and analytics
- ✓automation
- ✓Zendesk integration
- ✓mobile app
Rippling ATS Features
- ✓Job posting
- ✓candidate pipeline
- ✓interview scheduling
- ✓offer management
- ✓automated onboarding trigger
- ✓payroll integration
- ✓IT provisioning
- ✓analytics
Pricing Comparison
Our Take
Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm. Choose Rippling ATS if companies using rippling for hr who want recruiting seamlessly connected to onboarding and payroll.
Best For
Sales teams already using Zendesk Support who want a connected CRM
Best For
Companies using Rippling for HR who want recruiting seamlessly connected to onboarding and payroll
Also Consider
If neither Zendesk Sell nor Rippling ATS is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Zendesk Sell and Rippling ATS?
Zendesk Sell is best for sales teams already using zendesk support who want a connected crm. Rippling ATS is best for companies using rippling for hr who want recruiting seamlessly connected to onboarding and payroll.
Which is better, Zendesk Sell or Rippling ATS?
Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm. Choose Rippling ATS if companies using rippling for hr who want recruiting seamlessly connected to onboarding and payroll.
How much does Zendesk Sell cost?
Zendesk Sell starts at $19/user/mo. Pricing model: Paid.
How much does Rippling ATS cost?
Rippling ATS starts at Custom pricing. Pricing model: Paid.
Who should use Zendesk Sell?
Sales teams already using Zendesk Support who want a connected CRM
Who should use Rippling ATS?
Companies using Rippling for HR who want recruiting seamlessly connected to onboarding and payroll