Zendesk Sell vs Workday Recruiting
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Zendesk Sell
Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.
Workday Recruiting
Workday Recruiting is an enterprise-grade applicant tracking system built into the broader Workday HCM suite. It offers end-to-end recruiting from sourcing to offer management within a unified platform.
Pros
- ✓Seamless integration with Zendesk Support for unified customer view
- ✓Strong reporting and analytics
- ✓Good mobile app for field sales teams
- ✓Clean and modern interface
Cons
- ✗Expensive compared to standalone CRM tools
- ✗Best value only if you already use Zendesk Support
- ✗Limited marketing automation features
Pros
- ✓Seamlessly integrated with Workday HR and Payroll
- ✓Strong reporting and analytics
- ✓Excellent for large enterprises
- ✓Unified candidate and employee data
- ✓Configurable workflows
Cons
- ✗Very expensive for small businesses
- ✗Complex implementation process
- ✗Requires dedicated admin
- ✗Overkill for teams under 500 employees
Zendesk Sell vs Workday Recruiting: Side by Side
| Factor | Zendesk Sell | Workday Recruiting |
|---|---|---|
| User Rating | N/A | N/A |
| Category | CRM Software | Applicant Tracking |
| Pricing Model | Paid | Paid |
| Starting Price | $19/user/mo | Contact for pricing |
| Best For | Sales teams already using Zendesk Support who want a connected CRM | Large enterprises already using Workday HCM wanting unified recruiting and HR data |
| Our Pick | — | — |
Zendesk Sell Features
- ✓Contact and lead management
- ✓visual pipeline
- ✓email integration
- ✓call tracking
- ✓reporting and analytics
- ✓automation
- ✓Zendesk integration
- ✓mobile app
Workday Recruiting Features
- ✓Applicant tracking
- ✓interview management
- ✓candidate sourcing
- ✓onboarding
- ✓analytics
- ✓compliance
Pricing Comparison
Our Take
Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm. Choose Workday Recruiting if large enterprises already using workday hcm wanting unified recruiting and hr data.
Best For
Sales teams already using Zendesk Support who want a connected CRM
Best For
Large enterprises already using Workday HCM wanting unified recruiting and HR data
Also Consider
If neither Zendesk Sell nor Workday Recruiting is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Zendesk Sell and Workday Recruiting?
Zendesk Sell is best for sales teams already using zendesk support who want a connected crm. Workday Recruiting is best for large enterprises already using workday hcm wanting unified recruiting and hr data.
Which is better, Zendesk Sell or Workday Recruiting?
Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm. Choose Workday Recruiting if large enterprises already using workday hcm wanting unified recruiting and hr data.
How much does Zendesk Sell cost?
Zendesk Sell starts at $19/user/mo. Pricing model: Paid.
How much does Workday Recruiting cost?
Visit Workday Recruiting website for current pricing.
Who should use Zendesk Sell?
Sales teams already using Zendesk Support who want a connected CRM
Who should use Workday Recruiting?
Large enterprises already using Workday HCM wanting unified recruiting and HR data