Zendesk Sell vs Zoho Projects
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Zendesk Sell
Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.
Zoho Projects
Zoho Projects is a full-featured project management tool offering task management, Gantt charts, time tracking, and budget management at a very competitive price point within the Zoho ecosystem.
Pros
- ✓Seamless integration with Zendesk Support for unified customer view
- ✓Strong reporting and analytics
- ✓Good mobile app for field sales teams
- ✓Clean and modern interface
Cons
- ✗Expensive compared to standalone CRM tools
- ✗Best value only if you already use Zendesk Support
- ✗Limited marketing automation features
Pros
- ✓Very affordable pricing
- ✓Strong Gantt chart features
- ✓Built-in time tracking and budgeting
- ✓Good Zoho ecosystem integration
- ✓Solid feature set for the price
Cons
- ✗Interface less polished than competitors
- ✗Best value within Zoho ecosystem
- ✗Mobile app could be improved
- ✗Support can be slow
Zendesk Sell vs Zoho Projects: Side by Side
| Factor | Zendesk Sell | Zoho Projects |
|---|---|---|
| User Rating | N/A | N/A |
| Category | CRM Software | Project Management |
| Pricing Model | Paid | Freemium |
| Starting Price | $19/user/mo | Contact for pricing |
| Best For | Sales teams already using Zendesk Support who want a connected CRM | Budget-conscious teams already in the Zoho ecosystem wanting a full-featured project management tool |
| Our Pick | — | — |
Zendesk Sell Features
- ✓Contact and lead management
- ✓visual pipeline
- ✓email integration
- ✓call tracking
- ✓reporting and analytics
- ✓automation
- ✓Zendesk integration
- ✓mobile app
Zoho Projects Features
- ✓Project management
- ✓task tracking
- ✓Gantt charts
- ✓time tracking
- ✓team collaboration
- ✓portfolio management
Pricing Comparison
Our Take
Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm. Choose Zoho Projects if budget-conscious teams already in the zoho ecosystem wanting a full-featured project management tool.
Best For
Sales teams already using Zendesk Support who want a connected CRM
Best For
Budget-conscious teams already in the Zoho ecosystem wanting a full-featured project management tool
Also Consider
If neither Zendesk Sell nor Zoho Projects is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Zendesk Sell and Zoho Projects?
Zendesk Sell is best for sales teams already using zendesk support who want a connected crm. Zoho Projects is best for budget-conscious teams already in the zoho ecosystem wanting a full-featured project management tool.
Which is better, Zendesk Sell or Zoho Projects?
Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm. Choose Zoho Projects if budget-conscious teams already in the zoho ecosystem wanting a full-featured project management tool.
How much does Zendesk Sell cost?
Zendesk Sell starts at $19/user/mo. Pricing model: Paid.
How much does Zoho Projects cost?
Visit Zoho Projects website for current pricing.
Who should use Zendesk Sell?
Sales teams already using Zendesk Support who want a connected CRM
Who should use Zoho Projects?
Budget-conscious teams already in the Zoho ecosystem wanting a full-featured project management tool