Zenefits (now TriNet) vs Agile CRM
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Agile CRM is our recommended pick for most teams — startups and small businesses wanting an all-in-one crm at an affordable price.
Try Agile CRM →Read our full Agile CRM review →Zenefits (now TriNet)
Zenefits was a cloud-based HR platform for small and mid-size businesses. In 2022, Zenefits was acquired by TriNet, one of the largest PEO providers in the US. The Zenefits platform has been integrated into TriNet's product suite. Businesses previously using Zenefits are now served under the TriNet brand.
Agile CRM
Agile CRM is an all-in-one CRM platform that combines sales, marketing, and customer service tools at an affordable price point. It offers a generous free plan for up to 10 users, making it one of the best free CRM options for small teams. Agile CRM is popular with startups and small businesses looking to consolidate their tools.
Pros
- ✓Strong benefits administration with a wide carrier network
- ✓Easy employee self-service for benefits enrollment and changes
- ✓Affordable base pricing for small teams
- ✓Good compliance tools for ACA and other regulations
Cons
- ✗Payroll processing costs extra as an add-on
- ✗Customer support quality has been inconsistent historically
- ✗Less suitable for companies that need advanced HR or payroll features
Pros
- ✓Generous free plan for up to 10 users
- ✓All-in-one platform covering sales, marketing, and support
- ✓Affordable paid plans with strong feature sets
- ✓Built-in telephony included
Cons
- ✗Interface feels outdated compared to modern CRMs
- ✗Customer support quality is inconsistent
- ✗Can feel overwhelming with too many features for simple use cases
Zenefits (now TriNet) vs Agile CRM: Side by Side
| Factor | Zenefits (now TriNet) | Agile CRM |
|---|---|---|
| User Rating | N/A | 4.4/5 ★ |
| Category | HR Software | CRM Software |
| Pricing Model | Paid | Freemium |
| Starting Price | $8/employee/mo | Free |
| Best For | Small businesses focused on benefits administration | Startups and small businesses wanting an all-in-one CRM at an affordable price |
| Our Pick | — | 🏆 Recommended |
Zenefits (now TriNet) Features
- ✓Benefits administration
- ✓payroll
- ✓time tracking
- ✓compliance
- ✓onboarding
Agile CRM Features
- ✓Contact management
- ✓deal tracking
- ✓email marketing
- ✓marketing automation
- ✓helpdesk
- ✓telephony
- ✓web engagement
- ✓reporting
Pricing Comparison
Agile CRM
FreemiumFree to start
Free: $0 · Solo: $16/user/mo · Team: $19/user/mo · Enterprise: custom
See full pricing →Best Use Cases
Agile CRM
- →Small businesses wanting an all-in-one CRM
- →Startups needing free CRM with marketing automation
- →Teams replacing spreadsheets with a proper CRM
Who Should NOT Use These Tools
Agile CRM is NOT ideal for:
- ✗Large enterprises needing advanced reporting
- ✗Teams requiring complex workflow automation
- ✗Businesses needing dedicated customer support
Integrations
Agile CRM
Gmail, Outlook, Stripe, Twilio, SendGrid, Zapier, LinkedIn, Twitter, Facebook
Our Take
Choose Zenefits (now TriNet) if small businesses focused on benefits administration. Choose Agile CRM if startups and small businesses wanting an all-in-one crm at an affordable price.
Best For
Small businesses focused on benefits administration
Best For
Startups and small businesses wanting an all-in-one CRM at an affordable price
Also Consider
If neither Zenefits (now TriNet) nor Agile CRM is the right fit, Justworks is worth evaluating.
Justworks
Small businesses wanting Fortune 500 benefits
From $59/employee/mo
Frequently Asked Questions
What is the difference between Zenefits (now TriNet) and Agile CRM?
Zenefits (now TriNet) is best for small businesses focused on benefits administration. Agile CRM is best for startups and small businesses wanting an all-in-one crm at an affordable price.
Which is better, Zenefits (now TriNet) or Agile CRM?
Choose Zenefits (now TriNet) if small businesses focused on benefits administration. Choose Agile CRM if startups and small businesses wanting an all-in-one crm at an affordable price.
How much does Zenefits (now TriNet) cost?
Zenefits (now TriNet) starts at $8/employee/mo. Pricing model: Paid.
How much does Agile CRM cost?
Agile CRM starts at Free. Pricing model: Freemium.
Who should use Zenefits (now TriNet)?
Small businesses focused on benefits administration
Who should use Agile CRM?
Startups and small businesses wanting an all-in-one CRM at an affordable price