Zenefits (now TriNet) vs Confluence
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Zenefits (now TriNet)
Zenefits was a cloud-based HR platform for small and mid-size businesses. In 2022, Zenefits was acquired by TriNet, one of the largest PEO providers in the US. The Zenefits platform has been integrated into TriNet's product suite. Businesses previously using Zenefits are now served under the TriNet brand.
Confluence
Confluence is Atlassian's team wiki and knowledge management tool, widely used alongside Jira for documentation, project planning, and team collaboration. It is the standard for engineering and product teams.
Pros
- ✓Strong benefits administration with a wide carrier network
- ✓Easy employee self-service for benefits enrollment and changes
- ✓Affordable base pricing for small teams
- ✓Good compliance tools for ACA and other regulations
Cons
- ✗Payroll processing costs extra as an add-on
- ✗Customer support quality has been inconsistent historically
- ✗Less suitable for companies that need advanced HR or payroll features
Pros
- ✓Excellent documentation and wiki features
- ✓Deep Jira integration
- ✓Strong template library
- ✓Good for async collaboration
- ✓Widely adopted in tech teams
Cons
- ✗Not a true project management tool
- ✗Can become disorganized without governance
- ✗Interface feels dated
- ✗Search can be unreliable
Zenefits (now TriNet) vs Confluence: Side by Side
| Factor | Zenefits (now TriNet) | Confluence |
|---|---|---|
| User Rating | N/A | N/A |
| Category | HR Software | Project Management |
| Pricing Model | Paid | Freemium |
| Starting Price | $8/employee/mo | Contact for pricing |
| Best For | Small businesses focused on benefits administration | Engineering and product teams using Jira who need a powerful wiki and documentation tool alongside their projects |
| Our Pick | — | — |
Zenefits (now TriNet) Features
- ✓Benefits administration
- ✓payroll
- ✓time tracking
- ✓compliance
- ✓onboarding
Confluence Features
- ✓Team wikis
- ✓project pages
- ✓knowledge base
- ✓real-time collaboration
- ✓Jira integration
- ✓templates
Pricing Comparison
Our Take
Choose Zenefits (now TriNet) if small businesses focused on benefits administration. Choose Confluence if engineering and product teams using jira who need a powerful wiki and documentation tool alongside their projects.
Best For
Small businesses focused on benefits administration
Best For
Engineering and product teams using Jira who need a powerful wiki and documentation tool alongside their projects
Also Consider
If neither Zenefits (now TriNet) nor Confluence is the right fit, Justworks is worth evaluating.
Justworks
Small businesses wanting Fortune 500 benefits
From $59/employee/mo
Frequently Asked Questions
What is the difference between Zenefits (now TriNet) and Confluence?
Zenefits (now TriNet) is best for small businesses focused on benefits administration. Confluence is best for engineering and product teams using jira who need a powerful wiki and documentation tool alongside their projects.
Which is better, Zenefits (now TriNet) or Confluence?
Choose Zenefits (now TriNet) if small businesses focused on benefits administration. Choose Confluence if engineering and product teams using jira who need a powerful wiki and documentation tool alongside their projects.
How much does Zenefits (now TriNet) cost?
Zenefits (now TriNet) starts at $8/employee/mo. Pricing model: Paid.
How much does Confluence cost?
Visit Confluence website for current pricing.
Who should use Zenefits (now TriNet)?
Small businesses focused on benefits administration
Who should use Confluence?
Engineering and product teams using Jira who need a powerful wiki and documentation tool alongside their projects