ADP Workforce Now vs Zendesk Sell
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
ADP Workforce Now
ADP Workforce Now is a comprehensive HR and payroll platform trusted by over 900,000 businesses worldwide. It covers payroll, benefits, talent management, time tracking, and compliance in one integrated suite. ADP is the industry standard for mid to large businesses that need enterprise-grade reliability.
Zendesk Sell
Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.
Pros
- ✓Industry-leading reliability and compliance expertise
- ✓Extensive integration ecosystem with 300+ third-party apps
- ✓Strong reporting and workforce analytics
- ✓Dedicated support and implementation resources
Cons
- ✗Expensive compared to modern cloud-native alternatives
- ✗User interface is complex and can require significant training
- ✗Long-term contracts with early termination fees
Pros
- ✓Seamless integration with Zendesk Support for unified customer view
- ✓Strong reporting and analytics
- ✓Good mobile app for field sales teams
- ✓Clean and modern interface
Cons
- ✗Expensive compared to standalone CRM tools
- ✗Best value only if you already use Zendesk Support
- ✗Limited marketing automation features
ADP Workforce Now vs Zendesk Sell: Side by Side
| Factor | ADP Workforce Now | Zendesk Sell |
|---|---|---|
| User Rating | N/A | N/A |
| Category | HR Software | CRM Software |
| Pricing Model | Paid | Paid |
| Starting Price | $62/mo | $19/user/mo |
| Best For | Mid to large businesses needing enterprise-grade HR | Sales teams already using Zendesk Support who want a connected CRM |
| Our Pick | — | — |
ADP Workforce Now Features
- ✓Payroll
- ✓HR
- ✓benefits
- ✓talent
- ✓time
- ✓analytics
Zendesk Sell Features
- ✓Contact and lead management
- ✓visual pipeline
- ✓email integration
- ✓call tracking
- ✓reporting and analytics
- ✓automation
- ✓Zendesk integration
- ✓mobile app
Pricing Comparison
Our Take
Choose ADP Workforce Now if mid to large businesses needing enterprise-grade hr. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
Best For
Mid to large businesses needing enterprise-grade HR
Best For
Sales teams already using Zendesk Support who want a connected CRM
Also Consider
If neither ADP Workforce Now nor Zendesk Sell is the right fit, Justworks is worth evaluating.
Justworks
Small businesses wanting Fortune 500 benefits
From $59/employee/mo
Frequently Asked Questions
What is the difference between ADP Workforce Now and Zendesk Sell?
ADP Workforce Now is best for mid to large businesses needing enterprise-grade hr. Zendesk Sell is best for sales teams already using zendesk support who want a connected crm.
Which is better, ADP Workforce Now or Zendesk Sell?
Choose ADP Workforce Now if mid to large businesses needing enterprise-grade hr. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
How much does ADP Workforce Now cost?
ADP Workforce Now starts at $62/mo. Pricing model: Paid.
How much does Zendesk Sell cost?
Zendesk Sell starts at $19/user/mo. Pricing model: Paid.
Who should use ADP Workforce Now?
Mid to large businesses needing enterprise-grade HR
Who should use Zendesk Sell?
Sales teams already using Zendesk Support who want a connected CRM