Zendesk Sell vs Justworks
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Justworks is our recommended pick for most teams — small businesses wanting fortune 500 benefits.
Try Justworks →Read our full Justworks review →Zendesk Sell
Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.
Justworks
Justworks is a Professional Employer Organization (PEO) that gives small businesses access to Fortune 500-level benefits and simplified payroll. By co-employing your team, Justworks handles compliance, payroll taxes, and benefits administration. It is ideal for small businesses that want premium benefits without an in-house HR team.
Pros
- ✓Seamless integration with Zendesk Support for unified customer view
- ✓Strong reporting and analytics
- ✓Good mobile app for field sales teams
- ✓Clean and modern interface
Cons
- ✗Expensive compared to standalone CRM tools
- ✗Best value only if you already use Zendesk Support
- ✗Limited marketing automation features
Pros
- ✓Access to high-quality health, dental, and vision benefits typically reserved for large companies
- ✓Simple flat-rate pricing with no hidden fees
- ✓Excellent customer support with fast response times
- ✓Handles all compliance and payroll tax filings
Cons
- ✗More expensive than software-only alternatives due to PEO model
- ✗Only available for US-based employees
- ✗Less flexible than standalone HR software for customization
Zendesk Sell vs Justworks: Side by Side
| Factor | Zendesk Sell | Justworks |
|---|---|---|
| User Rating | N/A | 4.6/5 ★ |
| Category | CRM Software | HR Software |
| Pricing Model | Paid | Paid |
| Starting Price | $19/user/mo | $59/employee/mo |
| Best For | Sales teams already using Zendesk Support who want a connected CRM | Small businesses wanting Fortune 500 benefits |
| Our Pick | — | 🏆 Recommended |
Zendesk Sell Features
- ✓Contact and lead management
- ✓visual pipeline
- ✓email integration
- ✓call tracking
- ✓reporting and analytics
- ✓automation
- ✓Zendesk integration
- ✓mobile app
Justworks Features
- ✓PEO co-employment
- ✓payroll
- ✓benefits access
- ✓compliance
- ✓HR support
Pricing Comparison
Justworks
PaidStarts at $59/employee/mo
Justworks: $59/employee/mo · Plus: $99/employee/mo
See full pricing →Best Use Cases
Justworks
- →US startups and small businesses wanting full PEO services
- →Companies wanting to offer Fortune 500 benefits to small teams
- →Businesses wanting to outsource HR compliance
Who Should NOT Use These Tools
Justworks is NOT ideal for:
- ✗Companies with international employees
- ✗Businesses wanting full control over HR processes
- ✗Large enterprises with dedicated HR teams
Integrations
Justworks
QuickBooks, Xero, Slack, Google Workspace, Microsoft 365, Greenhouse
Our Take
Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm. Choose Justworks if small businesses wanting fortune 500 benefits.
Best For
Sales teams already using Zendesk Support who want a connected CRM
Best For
Small businesses wanting Fortune 500 benefits
Also Consider
If neither Zendesk Sell nor Justworks is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Zendesk Sell and Justworks?
Zendesk Sell is best for sales teams already using zendesk support who want a connected crm. Justworks is best for small businesses wanting fortune 500 benefits.
Which is better, Zendesk Sell or Justworks?
Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm. Choose Justworks if small businesses wanting fortune 500 benefits.
How much does Zendesk Sell cost?
Zendesk Sell starts at $19/user/mo. Pricing model: Paid.
How much does Justworks cost?
Justworks starts at $59/employee/mo. Pricing model: Paid.
Who should use Zendesk Sell?
Sales teams already using Zendesk Support who want a connected CRM
Who should use Justworks?
Small businesses wanting Fortune 500 benefits