Close vs Connecteam
A head-to-head comparison to help you pick the right tool
Last updated: September 14, 2026
Close is our recommended pick for most teams — inside sales teams doing high-volume outbound calling and emailing.
Try Close →Read our full Close review →Close
Close is a CRM built specifically for inside sales teams that do high-volume outreach via phone, email, and SMS. It has built-in calling, emailing, and SMS so sales reps can reach out to prospects without switching tools. Close is designed to maximize sales productivity for teams that rely on outbound sales.
Connecteam
Connecteam is an all-in-one employee management app built specifically for deskless and frontline workers. It combines scheduling, time tracking, team communication, training, and HR tools in a mobile-first platform. Connecteam is widely used in industries like retail, hospitality, construction, and healthcare.
Pros
- ✓Best-in-class built-in calling and email sequencing
- ✓Designed specifically for high-volume inside sales teams
- ✓Strong reporting on sales activity and performance
- ✓Fast and efficient interface for power users
Cons
- ✗Expensive compared to general-purpose CRMs
- ✗Overkill for teams that do low-volume or inbound-only sales
- ✗Limited marketing automation features
Pros
- ✓Purpose-built for deskless workers with an excellent mobile experience
- ✓Combines scheduling, communication, and HR in one affordable platform
- ✓Easy to set up with minimal IT support required
- ✓Affordable pricing with a generous free plan for small teams
Cons
- ✗Payroll features are limited and require integration with a payroll provider
- ✗Less suitable for office-based or knowledge worker teams
- ✗Advanced reporting requires higher-tier plans
Close vs Connecteam: Side by Side
| Factor | Close | Connecteam |
|---|---|---|
| User Rating | 4.3/5 ★ | 4.5/5 ★ |
| Category | CRM Software | HR Software |
| Pricing Model | Paid | Freemium |
| Starting Price | $49/user/mo | $29/mo |
| Best For | Inside sales teams doing high-volume outbound calling and emailing | SMBs with deskless or frontline workers |
| Our Pick | 🏆 Recommended | — |
Close Features
- ✓Built-in calling
- ✓email sequences
- ✓SMS
- ✓lead management
- ✓pipeline management
- ✓reporting
- ✓workflow automation
- ✓power dialer
Connecteam Features
- ✓Scheduling
- ✓time tracking
- ✓communication
- ✓training
- ✓task management
- ✓HR
Pricing Comparison
Close
PaidStarts at $49/user/mo
Free: $0 · Starter: $49/user/mo · Basic: $99/user/mo · Professional: $149/user/mo
See full pricing →Connecteam
FreemiumStarts at $29/mo
Free: $0 (up to 10 users) · Basic: $29/mo · Advanced: $49/mo · Expert: $99/mo
See full pricing →Best Use Cases
Close
- →Inside sales teams making high volumes of calls
- →SaaS companies with outbound sales motions
- →Startups wanting CRM with built-in calling and email
Connecteam
- →Retail and hospitality businesses managing deskless workers
- →Construction companies scheduling field teams
- →Small businesses with frontline employees needing mobile HR tools
Who Should NOT Use These Tools
Close is NOT ideal for:
- ✗Field sales teams needing mobile-first tools
- ✗Companies needing complex territory management
- ✗Businesses without a dedicated sales team
Connecteam is NOT ideal for:
- ✗Office-based knowledge worker teams
- ✗Companies needing full HRIS functionality
- ✗Businesses requiring advanced payroll processing
Integrations
Close
Zapier, Slack, Zoom, Gmail, Outlook, HubSpot, Salesforce, Twilio
Connecteam
Gusto, Paychex, QuickBooks, ADP, Xero, Zapier
Our Take
Choose Close if inside sales teams doing high-volume outbound calling and emailing. Choose Connecteam if smbs with deskless or frontline workers.
Best For
Inside sales teams doing high-volume outbound calling and emailing
Best For
SMBs with deskless or frontline workers
Also Consider
If neither Close nor Connecteam is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Close and Connecteam?
Close is best for inside sales teams doing high-volume outbound calling and emailing. Connecteam is best for smbs with deskless or frontline workers.
Which is better, Close or Connecteam?
Choose Close if inside sales teams doing high-volume outbound calling and emailing. Choose Connecteam if smbs with deskless or frontline workers.
How much does Close cost?
Close starts at $49/user/mo. Pricing model: Paid.
How much does Connecteam cost?
Connecteam starts at $29/mo. Pricing model: Freemium.
Who should use Close?
Inside sales teams doing high-volume outbound calling and emailing
Who should use Connecteam?
SMBs with deskless or frontline workers