Close Review

★★★★☆4.3/5 — aggregated from user reviews

CRM Software

Close is a CRM built specifically for inside sales teams that do high-volume outreach via phone, email, and SMS. It has built-in calling, emailing, and SMS so sales reps can reach out to prospects without switching tools. Close is designed to maximize sales productivity for teams that rely on outbound sales.

Pros

✓Best-in-class built-in calling and email sequencing
✓Designed specifically for high-volume inside sales teams
✓Strong reporting on sales activity and performance
✓Fast and efficient interface for power users

Cons

✗Expensive compared to general-purpose CRMs
✗Overkill for teams that do low-volume or inbound-only sales
✗Limited marketing automation features

Best For

Inside sales teams doing high-volume outbound calling and emailing

Key Features

✓Built-in calling
✓email sequences
✓SMS
✓lead management
✓pipeline management
✓reporting
✓workflow automation
✓power dialer

Best Use Cases

→Inside sales teams making high volumes of calls
→SaaS companies with outbound sales motions
→Startups wanting CRM with built-in calling and email

Who Should NOT Use Close

✗Field sales teams needing mobile-first tools
✗Companies needing complex territory management
✗Businesses without a dedicated sales team

Integrations

Zapier, Slack, Zoom, Gmail, Outlook, HubSpot, Salesforce, Twilio

Pricing

PaidStarts at $49/user/mo

Pricing shown is the entry-level paid plan. Additional tiers and features available.

Free: $0 · Starter: $49/user/mo · Basic: $99/user/mo · Professional: $149/user/mo

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