Close vs Pipedrive
A head-to-head comparison to help you pick the right tool
Last updated: September 14, 2026
Close is our recommended pick for most teams — inside sales teams doing high-volume outbound calling and emailing.
Try Close →Read our full Close review →Close
Close is a CRM built specifically for inside sales teams that do high-volume outreach via phone, email, and SMS. It has built-in calling, emailing, and SMS so sales reps can reach out to prospects without switching tools. Close is designed to maximize sales productivity for teams that rely on outbound sales.
Pipedrive
Pipedrive is a sales-focused CRM designed to help small and mid-size sales teams manage their pipelines and close more deals. It features a visual deal pipeline interface that makes it easy to track where every deal stands. Pipedrive is loved by sales teams for its simplicity and focus on driving sales activity.
Pros
- ✓Best-in-class built-in calling and email sequencing
- ✓Designed specifically for high-volume inside sales teams
- ✓Strong reporting on sales activity and performance
- ✓Fast and efficient interface for power users
Cons
- ✗Expensive compared to general-purpose CRMs
- ✗Overkill for teams that do low-volume or inbound-only sales
- ✗Limited marketing automation features
Pros
- ✓Intuitive visual pipeline that sales teams love
- ✓Easy to set up with minimal training required
- ✓Strong mobile app for on-the-go sales
- ✓Affordable pricing with good value at entry level
Cons
- ✗Limited marketing automation compared to HubSpot
- ✗Reporting is basic on lower tiers
- ✗Not ideal for teams that need strong customer service tools
Close vs Pipedrive: Side by Side
| Factor | Close | Pipedrive |
|---|---|---|
| User Rating | 4.3/5 ★ | 4.5/5 ★ |
| Category | CRM Software | CRM Software |
| Pricing Model | Paid | Paid |
| Starting Price | $49/user/mo | $14/user/mo |
| Best For | Inside sales teams doing high-volume outbound calling and emailing | Small to mid-size sales teams focused on pipeline management |
| Our Pick | 🏆 Recommended | — |
Close Features
- ✓Built-in calling
- ✓email sequences
- ✓SMS
- ✓lead management
- ✓pipeline management
- ✓reporting
- ✓workflow automation
- ✓power dialer
Pipedrive Features
- ✓Visual deal pipeline
- ✓contact management
- ✓email integration
- ✓activity reminders
- ✓reporting
- ✓workflow automation
- ✓mobile app
- ✓AI sales assistant
Pricing Comparison
Close
PaidStarts at $49/user/mo
Free: $0 · Starter: $49/user/mo · Basic: $99/user/mo · Professional: $149/user/mo
See full pricing →Pipedrive
PaidStarts at $14/user/mo
Essential: $14/user/mo · Advanced: $34/user/mo · Professional: $49/user/mo · Power: $64/user/mo
See full pricing →Best Use Cases
Close
- →Inside sales teams making high volumes of calls
- →SaaS companies with outbound sales motions
- →Startups wanting CRM with built-in calling and email
Pipedrive
- →Sales teams wanting a visual pipeline-focused CRM
- →SMBs tracking deals from lead to close
- →Companies wanting a CRM that sales reps will actually use
Who Should NOT Use These Tools
Close is NOT ideal for:
- ✗Field sales teams needing mobile-first tools
- ✗Companies needing complex territory management
- ✗Businesses without a dedicated sales team
Pipedrive is NOT ideal for:
- ✗Companies needing full marketing automation built in
- ✗Teams requiring complex territory management
- ✗Businesses needing a free CRM option
Integrations
Close
Zapier, Slack, Zoom, Gmail, Outlook, HubSpot, Salesforce, Twilio
Pipedrive
Gmail, Outlook, Slack, Zoom, QuickBooks, Xero, Zapier, HubSpot, Mailchimp, Trello
Our Take
Choose Close if inside sales teams doing high-volume outbound calling and emailing. Choose Pipedrive if small to mid-size sales teams focused on pipeline management.
Best For
Inside sales teams doing high-volume outbound calling and emailing
Best For
Small to mid-size sales teams focused on pipeline management
How Close and Pipedrive Are Similar
- •Both are CRM Software platforms designed for business teams
- •Both offer web-based access with no software installation required
- •Both provide customer support and onboarding resources
- •Both integrate with popular third-party business tools
- •Both offer a trial or demo to evaluate before purchasing
Also Consider
If neither Close nor Pipedrive is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Close and Pipedrive?
Close is best for inside sales teams doing high-volume outbound calling and emailing. Pipedrive is best for small to mid-size sales teams focused on pipeline management.
Which is better, Close or Pipedrive?
Choose Close if inside sales teams doing high-volume outbound calling and emailing. Choose Pipedrive if small to mid-size sales teams focused on pipeline management.
How much does Close cost?
Close starts at $49/user/mo. Pricing model: Paid.
How much does Pipedrive cost?
Pipedrive starts at $14/user/mo. Pricing model: Paid.
Who should use Close?
Inside sales teams doing high-volume outbound calling and emailing
Who should use Pipedrive?
Small to mid-size sales teams focused on pipeline management