SoftwareDuel

Countingup vs Capsule CRM

A head-to-head comparison to help you pick the right tool

Last updated: April 30, 2026

🏆 Our Pick: Capsule CRM

Capsule CRM is our recommended pick for most teams — small businesses wanting a simple, clean crm that is easy to adopt.

Try Capsule CRMRead our full Capsule CRM review →

Countingup

Countingup is a UK business current account with built-in accounting software. It combines banking and bookkeeping in one app, automatically categorizing transactions and generating tax estimates in real time.

Paid
Get Pricing →

Capsule CRM

★★★★★4.5/5

Capsule CRM is a simple and clean CRM designed for small businesses that want to manage contacts, track sales opportunities, and stay organized without complexity. It is known for its intuitive interface and quick setup time. Capsule integrates well with Google Workspace, Mailchimp, and other popular small business tools. Capsule also offers Transpond, a dedicated marketing automation add-on with email marketing and robust automation features available on separate plans.

FreemiumFree to start
Get Pricing →

Pros

  • Business banking and accounting in one app
  • Automatic transaction categorization
  • Real-time tax estimates
  • Simple flat monthly pricing
  • Great for sole traders

Cons

  • UK only
  • Limited accounting features for complex businesses
  • Not a replacement for full accounting software at scale
  • No multi-user access

Pros

  • Extremely clean and easy to use interface
  • Quick to set up with no training required
  • Good free plan for up to 2 users
  • Strong Google Workspace integration
  • Transpond add-on provides robust marketing automation for businesses that need it

Cons

  • Marketing automation requires separate Transpond add-on
  • Reporting is basic compared to larger CRMs
  • Not suitable for large or complex sales teams

Countingup vs Capsule CRM: Side by Side

FactorCountingupCapsule CRM
User RatingN/A4.5/5 ★
CategoryAccounting SoftwareCRM Software
Pricing ModelPaidFreemium
Starting PriceContact for pricingFree
Best ForUK sole traders and freelancers wanting a combined business bank account and simple accounting tool in one appSmall businesses wanting a simple, clean CRM that is easy to adopt
Our Pick🏆 Recommended

Countingup Features

  • Receipt scanning
  • expense categorization
  • VAT tracking
  • supplier management
  • bank feed integration
  • reporting

Capsule CRM Features

  • Contact management
  • sales pipeline
  • task management
  • email integration
  • reporting
  • Google Workspace integration
  • API access

Pricing Comparison

Countingup

Paid

Contact for pricing

See full pricing →

Capsule CRM

Freemium

Free to start

Free: $0 · Starter: $18/user/mo · Growth: $36/user/mo · Advanced: $54/user/mo

See full pricing →

Best Use Cases

Capsule CRM

  • Small businesses needing a simple contact management system
  • Service businesses tracking client relationships
  • Teams wanting a clean and uncluttered CRM

Who Should NOT Use These Tools

Capsule CRM is NOT ideal for:

  • Large sales teams needing advanced pipeline management
  • Companies requiring built-in marketing automation
  • Teams needing complex reporting

Integrations

Capsule CRM

Gmail, Outlook, Xero, QuickBooks, Zapier, Mailchimp, FreshBooks, G Suite

Our Take

Choose Countingup if uk sole traders and freelancers wanting a combined business bank account and simple accounting tool in one app. Choose Capsule CRM if small businesses wanting a simple, clean crm that is easy to adopt.

Best For

UK sole traders and freelancers wanting a combined business bank account and simple accounting tool in one app

Best For

Small businesses wanting a simple, clean CRM that is easy to adopt

Also Consider

If neither Countingup nor Capsule CRM is the right fit, Dext is worth evaluating.

Dext

Bookkeepers, accountants, and businesses with high receipt volumes wanting to eliminate manual data entry

From $15/mo

Frequently Asked Questions

What is the difference between Countingup and Capsule CRM?

Countingup is best for uk sole traders and freelancers wanting a combined business bank account and simple accounting tool in one app. Capsule CRM is best for small businesses wanting a simple, clean crm that is easy to adopt.

Which is better, Countingup or Capsule CRM?

Choose Countingup if uk sole traders and freelancers wanting a combined business bank account and simple accounting tool in one app. Choose Capsule CRM if small businesses wanting a simple, clean crm that is easy to adopt.

How much does Countingup cost?

Visit Countingup website for current pricing.

How much does Capsule CRM cost?

Capsule CRM starts at Free. Pricing model: Freemium.

Who should use Countingup?

UK sole traders and freelancers wanting a combined business bank account and simple accounting tool in one app

Who should use Capsule CRM?

Small businesses wanting a simple, clean CRM that is easy to adopt