Employment Hero vs When I Work
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Employment Hero
Employment Hero is an all-in-one HR, payroll, and benefits platform with a strong presence in Australia and New Zealand. It offers a free HR plan alongside paid payroll and benefits modules, making it accessible for businesses at any stage. Employment Hero also operates a job marketplace called Swag for employees.
When I Work
When I Work is an employee scheduling and time tracking platform designed for hourly and shift-based teams. It makes it easy for managers to build schedules, communicate with staff, and track attendance. When I Work is one of the most affordable scheduling tools on the market.
Pros
- ✓Free HR plan available with core employee management features
- ✓Strong compliance tools for Australian and NZ employment law
- ✓All-in-one platform covering HR, payroll, and benefits
- ✓Employee benefits marketplace with discounts and perks
Cons
- ✗Payroll module costs extra and is best suited for AU/NZ companies
- ✗Limited support and compliance coverage outside Australia and New Zealand
- ✗Some users report the platform can feel complex to navigate
Pros
- ✓Very affordable pricing starting at just a few dollars per user
- ✓Easy-to-use scheduling with drag-and-drop interface
- ✓Good team messaging and shift swap tools
- ✓Simple time clock with GPS tracking
Cons
- ✗Limited features beyond scheduling and time tracking
- ✗No payroll processing or full HR suite
- ✗Reporting is basic compared to more comprehensive workforce tools
Employment Hero vs When I Work: Side by Side
| Factor | Employment Hero | When I Work |
|---|---|---|
| User Rating | N/A | N/A |
| Category | HR Software | HR Software |
| Pricing Model | Freemium | Paid |
| Starting Price | Free | $2.50/user/mo |
| Best For | Australian and NZ businesses needing full HR suite | Small businesses with hourly or shift-based workers |
| Our Pick | — | — |
Employment Hero Features
- ✓HR management
- ✓payroll
- ✓benefits
- ✓recruitment
- ✓learning
- ✓employee engagement
When I Work Features
- ✓Shift scheduling
- ✓time clock
- ✓team messaging
- ✓attendance tracking
- ✓payroll export
Pricing Comparison
Which Should You Choose?
Choose Employment Hero if...
- →Australian and NZ businesses needing full HR suite
Our Take
Choose Employment Hero if australian and nz businesses needing full hr suite. Choose When I Work if small businesses with hourly or shift-based workers.
Best For
Australian and NZ businesses needing full HR suite
Best For
Small businesses with hourly or shift-based workers
How Employment Hero and When I Work Are Similar
- •Both are HR Software platforms designed for business teams
- •Both offer web-based access with no software installation required
- •Both provide customer support and onboarding resources
- •Both integrate with popular third-party business tools
- •Both offer a trial or demo to evaluate before purchasing
Also Consider
If neither Employment Hero nor When I Work is the right fit, Justworks is worth evaluating.
Justworks
Small businesses wanting Fortune 500 benefits
From $59/employee/mo
Frequently Asked Questions
What is the difference between Employment Hero and When I Work?
Employment Hero is best for australian and nz businesses needing full hr suite. When I Work is best for small businesses with hourly or shift-based workers.
Which is better, Employment Hero or When I Work?
Choose Employment Hero if australian and nz businesses needing full hr suite. Choose When I Work if small businesses with hourly or shift-based workers.
How much does Employment Hero cost?
Employment Hero starts at Free. Pricing model: Freemium.
How much does When I Work cost?
When I Work starts at $2.50/user/mo. Pricing model: Paid.
Who should use Employment Hero?
Australian and NZ businesses needing full HR suite
Who should use When I Work?
Small businesses with hourly or shift-based workers