Freshsales vs Microsoft Project
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Freshsales
Freshsales is an AI-powered CRM platform designed to help sales teams attract, engage, and close deals faster. It offers built-in phone, email, and chat alongside a powerful AI assistant called Freddy. Freshsales is part of the Freshworks ecosystem and is known for its clean interface and strong automation tools.
Microsoft Project
Microsoft Project is the long-standing enterprise project management standard offering advanced scheduling, resource management, and portfolio tracking. Deep integration with the Microsoft 365 ecosystem.
Pros
- ✓Built-in phone and email saves money on integrations
- ✓Strong AI features including lead scoring and deal insights
- ✓Clean modern interface with good user adoption
- ✓Generous free plan available
Cons
- ✗Advanced features require higher tier plans
- ✗Reporting could be more customizable
- ✗Less brand recognition than HubSpot or Salesforce
Pros
- ✓Industry standard for complex project scheduling
- ✓Powerful Gantt and resource management
- ✓Deep Microsoft 365 integration
- ✓Strong portfolio management
- ✓Trusted by enterprises globally
Cons
- ✗Steep learning curve
- ✗Expensive licensing
- ✗Feels dated compared to modern tools
- ✗Overkill for simple projects
- ✗Limited real-time collaboration
Freshsales vs Microsoft Project: Side by Side
| Factor | Freshsales | Microsoft Project |
|---|---|---|
| User Rating | N/A | N/A |
| Category | CRM Software | Project Management |
| Pricing Model | Freemium | Paid |
| Starting Price | Free | Contact for pricing |
| Best For | SMBs wanting an all-in-one CRM with built-in communication tools | Enterprise project managers needing advanced scheduling, resource management, and Microsoft 365 integration |
| Our Pick | — | — |
Freshsales Features
- ✓Contact and lead management
- ✓built-in phone and email
- ✓AI lead scoring
- ✓deal management
- ✓workflow automation
- ✓reporting
- ✓mobile app
Microsoft Project Features
- ✓Project scheduling
- ✓Gantt charts
- ✓resource management
- ✓task tracking
- ✓portfolio management
- ✓reporting
Pricing Comparison
Our Take
Choose Freshsales if smbs wanting an all-in-one crm with built-in communication tools. Choose Microsoft Project if enterprise project managers needing advanced scheduling, resource management, and microsoft 365 integration.
Best For
SMBs wanting an all-in-one CRM with built-in communication tools
Best For
Enterprise project managers needing advanced scheduling, resource management, and Microsoft 365 integration
Also Consider
If neither Freshsales nor Microsoft Project is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Freshsales and Microsoft Project?
Freshsales is best for smbs wanting an all-in-one crm with built-in communication tools. Microsoft Project is best for enterprise project managers needing advanced scheduling, resource management, and microsoft 365 integration.
Which is better, Freshsales or Microsoft Project?
Choose Freshsales if smbs wanting an all-in-one crm with built-in communication tools. Choose Microsoft Project if enterprise project managers needing advanced scheduling, resource management, and microsoft 365 integration.
How much does Freshsales cost?
Freshsales starts at Free. Pricing model: Freemium.
How much does Microsoft Project cost?
Visit Microsoft Project website for current pricing.
Who should use Freshsales?
SMBs wanting an all-in-one CRM with built-in communication tools
Who should use Microsoft Project?
Enterprise project managers needing advanced scheduling, resource management, and Microsoft 365 integration