Insightly vs Pipedrive
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Pipedrive is our recommended pick for most teams — small to mid-size sales teams focused on pipeline management.
Try Pipedrive →Read our full Pipedrive review →Insightly
Insightly is a CRM and project management platform designed for growing businesses. It uniquely combines sales pipeline management with post-sale project delivery so teams can manage the full customer lifecycle in one place. Insightly is popular with professional services firms and companies that need to track complex projects alongside their sales pipeline.
Pipedrive
Pipedrive is a sales-focused CRM designed to help small and mid-size sales teams manage their pipelines and close more deals. It features a visual deal pipeline interface that makes it easy to track where every deal stands. Pipedrive is loved by sales teams for its simplicity and focus on driving sales activity.
Pros
- ✓Unique combination of CRM and project management in one tool
- ✓Good free plan for up to 2 users
- ✓Strong workflow automation on paid plans
- ✓Good fit for professional services businesses
Cons
- ✗Interface feels dated compared to modern CRM tools
- ✗Customer support can be slow on lower tiers
- ✗Mobile app is less polished than competitors
Pros
- ✓Intuitive visual pipeline that sales teams love
- ✓Easy to set up with minimal training required
- ✓Strong mobile app for on-the-go sales
- ✓Affordable pricing with good value at entry level
Cons
- ✗Limited marketing automation compared to HubSpot
- ✗Reporting is basic on lower tiers
- ✗Not ideal for teams that need strong customer service tools
Insightly vs Pipedrive: Side by Side
| Factor | Insightly | Pipedrive |
|---|---|---|
| User Rating | N/A | 4.5/5 ★ |
| Category | CRM Software | CRM Software |
| Pricing Model | Freemium | Paid |
| Starting Price | Free | $14/user/mo |
| Best For | Growing businesses that need CRM and project management in one platform | Small to mid-size sales teams focused on pipeline management |
| Our Pick | — | 🏆 Recommended |
Insightly Features
- ✓Contact and lead management
- ✓pipeline management
- ✓project management
- ✓workflow automation
- ✓email marketing
- ✓reporting
- ✓integrations
Pipedrive Features
- ✓Visual deal pipeline
- ✓contact management
- ✓email integration
- ✓activity reminders
- ✓reporting
- ✓workflow automation
- ✓mobile app
- ✓AI sales assistant
Pricing Comparison
Pipedrive
PaidStarts at $14/user/mo
Essential: $14/user/mo · Advanced: $34/user/mo · Professional: $49/user/mo · Power: $64/user/mo
See full pricing →Best Use Cases
Pipedrive
- →Sales teams wanting a visual pipeline-focused CRM
- →SMBs tracking deals from lead to close
- →Companies wanting a CRM that sales reps will actually use
Who Should NOT Use These Tools
Pipedrive is NOT ideal for:
- ✗Companies needing full marketing automation built in
- ✗Teams requiring complex territory management
- ✗Businesses needing a free CRM option
Integrations
Pipedrive
Gmail, Outlook, Slack, Zoom, QuickBooks, Xero, Zapier, HubSpot, Mailchimp, Trello
Our Take
Choose Insightly if growing businesses that need crm and project management in one platform. Choose Pipedrive if small to mid-size sales teams focused on pipeline management.
Best For
Growing businesses that need CRM and project management in one platform
Best For
Small to mid-size sales teams focused on pipeline management
How Insightly and Pipedrive Are Similar
- •Both are CRM Software platforms designed for business teams
- •Both offer web-based access with no software installation required
- •Both provide customer support and onboarding resources
- •Both integrate with popular third-party business tools
- •Both offer a trial or demo to evaluate before purchasing
Also Consider
If neither Insightly nor Pipedrive is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Insightly and Pipedrive?
Insightly is best for growing businesses that need crm and project management in one platform. Pipedrive is best for small to mid-size sales teams focused on pipeline management.
Which is better, Insightly or Pipedrive?
Choose Insightly if growing businesses that need crm and project management in one platform. Choose Pipedrive if small to mid-size sales teams focused on pipeline management.
How much does Insightly cost?
Insightly starts at Free. Pricing model: Freemium.
How much does Pipedrive cost?
Pipedrive starts at $14/user/mo. Pricing model: Paid.
Who should use Insightly?
Growing businesses that need CRM and project management in one platform
Who should use Pipedrive?
Small to mid-size sales teams focused on pipeline management