SoftwareDuel

Pipedrive vs Insightly

A head-to-head comparison to help you pick the right tool

Last updated: September 14, 2026

🏆 Our Pick: Pipedrive

Pipedrive is our recommended pick for most teams — small to mid-size sales teams focused on pipeline management.

Try PipedriveRead our full Pipedrive review →

Pipedrive

★★★★★4.5/5

Pipedrive is a sales-focused CRM designed to help small and mid-size sales teams manage their pipelines and close more deals. It features a visual deal pipeline interface that makes it easy to track where every deal stands. Pipedrive is loved by sales teams for its simplicity and focus on driving sales activity.

PaidFrom $14/user/mo
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Insightly

Insightly is a CRM and project management platform designed for growing businesses. It uniquely combines sales pipeline management with post-sale project delivery so teams can manage the full customer lifecycle in one place. Insightly is popular with professional services firms and companies that need to track complex projects alongside their sales pipeline.

FreemiumFree to start
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Pros

  • Intuitive visual pipeline that sales teams love
  • Easy to set up with minimal training required
  • Strong mobile app for on-the-go sales
  • Affordable pricing with good value at entry level

Cons

  • Limited marketing automation compared to HubSpot
  • Reporting is basic on lower tiers
  • Not ideal for teams that need strong customer service tools

Pros

  • Unique combination of CRM and project management in one tool
  • Good free plan for up to 2 users
  • Strong workflow automation on paid plans
  • Good fit for professional services businesses

Cons

  • Interface feels dated compared to modern CRM tools
  • Customer support can be slow on lower tiers
  • Mobile app is less polished than competitors

Pipedrive vs Insightly: Side by Side

FactorPipedriveInsightly
User Rating4.5/5 ★N/A
CategoryCRM SoftwareCRM Software
Pricing ModelPaidFreemium
Starting Price$14/user/moFree
Best ForSmall to mid-size sales teams focused on pipeline managementGrowing businesses that need CRM and project management in one platform
Our Pick🏆 Recommended

Pipedrive Features

  • Visual deal pipeline
  • contact management
  • email integration
  • activity reminders
  • reporting
  • workflow automation
  • mobile app
  • AI sales assistant

Insightly Features

  • Contact and lead management
  • pipeline management
  • project management
  • workflow automation
  • email marketing
  • reporting
  • integrations

Pricing Comparison

Pipedrive

Paid

Starts at $14/user/mo

Essential: $14/user/mo · Advanced: $34/user/mo · Professional: $49/user/mo · Power: $64/user/mo

See full pricing →

Insightly

Freemium

Free to start

See full pricing →

Best Use Cases

Pipedrive

  • Sales teams wanting a visual pipeline-focused CRM
  • SMBs tracking deals from lead to close
  • Companies wanting a CRM that sales reps will actually use

Who Should NOT Use These Tools

Pipedrive is NOT ideal for:

  • Companies needing full marketing automation built in
  • Teams requiring complex territory management
  • Businesses needing a free CRM option

Integrations

Pipedrive

Gmail, Outlook, Slack, Zoom, QuickBooks, Xero, Zapier, HubSpot, Mailchimp, Trello

Our Take

Choose Pipedrive if small to mid-size sales teams focused on pipeline management. Choose Insightly if growing businesses that need crm and project management in one platform.

Best For

Small to mid-size sales teams focused on pipeline management

Best For

Growing businesses that need CRM and project management in one platform

How Pipedrive and Insightly Are Similar

  • Both are CRM Software platforms designed for business teams
  • Both offer web-based access with no software installation required
  • Both provide customer support and onboarding resources
  • Both integrate with popular third-party business tools
  • Both offer a trial or demo to evaluate before purchasing

Also Consider

If neither Pipedrive nor Insightly is the right fit, Monday.com CRM is worth evaluating.

Monday.com CRM

Teams that want CRM and project management combined in one visual platform

From $12/user/mo

Frequently Asked Questions

What is the difference between Pipedrive and Insightly?

Pipedrive is best for small to mid-size sales teams focused on pipeline management. Insightly is best for growing businesses that need crm and project management in one platform.

Which is better, Pipedrive or Insightly?

Choose Pipedrive if small to mid-size sales teams focused on pipeline management. Choose Insightly if growing businesses that need crm and project management in one platform.

How much does Pipedrive cost?

Pipedrive starts at $14/user/mo. Pricing model: Paid.

How much does Insightly cost?

Insightly starts at Free. Pricing model: Freemium.

Who should use Pipedrive?

Small to mid-size sales teams focused on pipeline management

Who should use Insightly?

Growing businesses that need CRM and project management in one platform