Monday.com CRM vs Connecteam
A head-to-head comparison to help you pick the right tool
Last updated: September 14, 2026
Monday.com CRM is our recommended pick for most teams — teams that want crm and project management combined in one visual platform.
Try Monday.com CRM →Read our full Monday.com CRM review →Monday.com CRM
Monday.com CRM is a flexible customer relationship management tool built on the Monday.com work operating system. It combines CRM functionality with project management so sales teams can manage deals and collaborate on work in one place. Monday CRM is ideal for teams that want a highly visual and customizable CRM experience.
Connecteam
Connecteam is an all-in-one employee management app built specifically for deskless and frontline workers. It combines scheduling, time tracking, team communication, training, and HR tools in a mobile-first platform. Connecteam is widely used in industries like retail, hospitality, construction, and healthcare.
Pros
- ✓Highly visual and intuitive interface that teams love
- ✓Flexible and customizable to fit any sales process
- ✓Strong collaboration tools for cross-functional teams
- ✓Good automation capabilities
Cons
- ✗Not a traditional CRM — lacks some advanced sales features
- ✗Can get expensive with larger teams
- ✗Reporting is less advanced than dedicated CRM tools
Pros
- ✓Purpose-built for deskless workers with an excellent mobile experience
- ✓Combines scheduling, communication, and HR in one affordable platform
- ✓Easy to set up with minimal IT support required
- ✓Affordable pricing with a generous free plan for small teams
Cons
- ✗Payroll features are limited and require integration with a payroll provider
- ✗Less suitable for office-based or knowledge worker teams
- ✗Advanced reporting requires higher-tier plans
Monday.com CRM vs Connecteam: Side by Side
| Factor | Monday.com CRM | Connecteam |
|---|---|---|
| User Rating | 4.4/5 ★ | 4.5/5 ★ |
| Category | CRM Software | HR Software |
| Pricing Model | Paid | Freemium |
| Starting Price | $12/user/mo | $29/mo |
| Best For | Teams that want CRM and project management combined in one visual platform | SMBs with deskless or frontline workers |
| Our Pick | 🏆 Recommended | — |
Monday.com CRM Features
- ✓Contact and lead management
- ✓deal tracking
- ✓email integration
- ✓automation
- ✓dashboards
- ✓project management
- ✓collaboration tools
- ✓integrations
Connecteam Features
- ✓Scheduling
- ✓time tracking
- ✓communication
- ✓training
- ✓task management
- ✓HR
Pricing Comparison
Monday.com CRM
PaidStarts at $12/user/mo
Basic: $12/user/mo · Standard: $14/user/mo · Pro: $24/user/mo · Enterprise: custom
See full pricing →Connecteam
FreemiumStarts at $29/mo
Free: $0 (up to 10 users) · Basic: $29/mo · Advanced: $49/mo · Expert: $99/mo
See full pricing →Best Use Cases
Monday.com CRM
- →Sales teams wanting a visual and flexible CRM
- →Companies already using Monday.com for project management
- →Teams wanting to customize their CRM without coding
Connecteam
- →Retail and hospitality businesses managing deskless workers
- →Construction companies scheduling field teams
- →Small businesses with frontline employees needing mobile HR tools
Who Should NOT Use These Tools
Monday.com CRM is NOT ideal for:
- ✗Teams needing a dedicated sales-focused CRM with advanced features
- ✗Companies requiring complex deal scoring
- ✗Businesses needing built-in calling and email sequences
Connecteam is NOT ideal for:
- ✗Office-based knowledge worker teams
- ✗Companies needing full HRIS functionality
- ✗Businesses requiring advanced payroll processing
Integrations
Monday.com CRM
Gmail, Outlook, Slack, Zoom, Salesforce, HubSpot, Zapier, Stripe, LinkedIn
Connecteam
Gusto, Paychex, QuickBooks, ADP, Xero, Zapier
Our Take
Choose Monday.com CRM if teams that want crm and project management combined in one visual platform. Choose Connecteam if smbs with deskless or frontline workers.
Best For
Teams that want CRM and project management combined in one visual platform
Best For
SMBs with deskless or frontline workers
Also Consider
If neither Monday.com CRM nor Connecteam is the right fit, Klaviyo is worth evaluating.
Klaviyo
B2C brands wanting an AI-powered CRM that combines marketing automation, analytics, and customer service in one platform.
From $20/mo
Frequently Asked Questions
What is the difference between Monday.com CRM and Connecteam?
Monday.com CRM is best for teams that want crm and project management combined in one visual platform. Connecteam is best for smbs with deskless or frontline workers.
Which is better, Monday.com CRM or Connecteam?
Choose Monday.com CRM if teams that want crm and project management combined in one visual platform. Choose Connecteam if smbs with deskless or frontline workers.
How much does Monday.com CRM cost?
Monday.com CRM starts at $12/user/mo. Pricing model: Paid.
How much does Connecteam cost?
Connecteam starts at $29/mo. Pricing model: Freemium.
Who should use Monday.com CRM?
Teams that want CRM and project management combined in one visual platform
Who should use Connecteam?
SMBs with deskless or frontline workers