Monday.com CRM vs Jira
A head-to-head comparison to help you pick the right tool
Last updated: September 14, 2026
Monday.com CRM is our recommended pick for most teams — teams that want crm and project management combined in one visual platform.
Try Monday.com CRM →Read our full Monday.com CRM review →Monday.com CRM
Monday.com CRM is a flexible customer relationship management tool built on the Monday.com work operating system. It combines CRM functionality with project management so sales teams can manage deals and collaborate on work in one place. Monday CRM is ideal for teams that want a highly visual and customizable CRM experience.
Jira
Jira is the leading project management tool for software development teams, built by Atlassian. It supports agile methodologies including Scrum and Kanban with powerful sprint planning, backlog management, and bug tracking. Jira is used by over 65,000 companies worldwide and is the de facto standard for software engineering project management.
Pros
- ✓Highly visual and intuitive interface that teams love
- ✓Flexible and customizable to fit any sales process
- ✓Strong collaboration tools for cross-functional teams
- ✓Good automation capabilities
Cons
- ✗Not a traditional CRM — lacks some advanced sales features
- ✗Can get expensive with larger teams
- ✗Reporting is less advanced than dedicated CRM tools
Pros
- ✓Industry standard for software development teams
- ✓Extremely powerful and customizable for agile workflows
- ✓Deep integration with developer tools like GitHub, Bitbucket, and Confluence
- ✓Strong reporting on sprint velocity and team performance
Cons
- ✗Steep learning curve for non-technical teams
- ✗Can be complex to configure and administer
- ✗Interface feels cluttered compared to modern tools
- ✗Overkill for non-software project management needs
Monday.com CRM vs Jira: Side by Side
| Factor | Monday.com CRM | Jira |
|---|---|---|
| User Rating | 4.4/5 ★ | N/A |
| Category | CRM Software | Project Management |
| Pricing Model | Paid | Freemium |
| Starting Price | $12/user/mo | Free |
| Best For | Teams that want CRM and project management combined in one visual platform | Software development and engineering teams using agile methodologies |
| Our Pick | 🏆 Recommended | — |
Monday.com CRM Features
- ✓Contact and lead management
- ✓deal tracking
- ✓email integration
- ✓automation
- ✓dashboards
- ✓project management
- ✓collaboration tools
- ✓integrations
Jira Features
- ✓Agile boards
- ✓sprint planning
- ✓backlog management
- ✓bug and issue tracking
- ✓roadmaps
- ✓reporting
- ✓workflow automation
- ✓integrations
- ✓API access
Pricing Comparison
Monday.com CRM
PaidStarts at $12/user/mo
Basic: $12/user/mo · Standard: $14/user/mo · Pro: $24/user/mo · Enterprise: custom
See full pricing →Best Use Cases
Monday.com CRM
- →Sales teams wanting a visual and flexible CRM
- →Companies already using Monday.com for project management
- →Teams wanting to customize their CRM without coding
Who Should NOT Use These Tools
Monday.com CRM is NOT ideal for:
- ✗Teams needing a dedicated sales-focused CRM with advanced features
- ✗Companies requiring complex deal scoring
- ✗Businesses needing built-in calling and email sequences
Integrations
Monday.com CRM
Gmail, Outlook, Slack, Zoom, Salesforce, HubSpot, Zapier, Stripe, LinkedIn
Our Take
Choose Monday.com CRM if teams that want crm and project management combined in one visual platform. Choose Jira if software development and engineering teams using agile methodologies.
Best For
Teams that want CRM and project management combined in one visual platform
Best For
Software development and engineering teams using agile methodologies
Also Consider
If neither Monday.com CRM nor Jira is the right fit, Klaviyo is worth evaluating.
Klaviyo
B2C brands wanting an AI-powered CRM that combines marketing automation, analytics, and customer service in one platform.
From $20/mo
Frequently Asked Questions
What is the difference between Monday.com CRM and Jira?
Monday.com CRM is best for teams that want crm and project management combined in one visual platform. Jira is best for software development and engineering teams using agile methodologies.
Which is better, Monday.com CRM or Jira?
Choose Monday.com CRM if teams that want crm and project management combined in one visual platform. Choose Jira if software development and engineering teams using agile methodologies.
How much does Monday.com CRM cost?
Monday.com CRM starts at $12/user/mo. Pricing model: Paid.
How much does Jira cost?
Jira starts at Free. Pricing model: Freemium.
Who should use Monday.com CRM?
Teams that want CRM and project management combined in one visual platform
Who should use Jira?
Software development and engineering teams using agile methodologies