Monday.com CRM vs Monday.com
A head-to-head comparison to help you pick the right tool
Last updated: September 14, 2026
Monday.com CRM is our recommended pick for most teams — teams that want crm and project management combined in one visual platform.
Try Monday.com CRM →Read our full Monday.com CRM review →Monday.com CRM
Monday.com CRM is a flexible customer relationship management tool built on the Monday.com work operating system. It combines CRM functionality with project management so sales teams can manage deals and collaborate on work in one place. Monday CRM is ideal for teams that want a highly visual and customizable CRM experience.
Monday.com
Monday.com is a visual work operating system that helps teams plan, track, and manage projects and workflows. Its highly visual interface uses color-coded boards and automations to give teams a clear picture of project status at all times. Monday.com is used by over 180,000 customers worldwide across industries ranging from marketing to software development.
Pros
- ✓Highly visual and intuitive interface that teams love
- ✓Flexible and customizable to fit any sales process
- ✓Strong collaboration tools for cross-functional teams
- ✓Good automation capabilities
Cons
- ✗Not a traditional CRM — lacks some advanced sales features
- ✗Can get expensive with larger teams
- ✗Reporting is less advanced than dedicated CRM tools
Pros
- ✓Highly visual and intuitive interface that teams love immediately
- ✓Powerful automation engine to eliminate repetitive work
- ✓Strong dashboard and reporting capabilities
- ✓Excellent customer support and onboarding resources
Cons
- ✗Can get expensive quickly with larger teams due to per-user pricing
- ✗Minimum 3 seats on paid plans
- ✗Some advanced features only available on higher tiers
- ✗Can feel like overkill for simple task management
Monday.com CRM vs Monday.com: Side by Side
| Factor | Monday.com CRM | Monday.com |
|---|---|---|
| User Rating | 4.4/5 ★ | N/A |
| Category | CRM Software | Project Management |
| Pricing Model | Paid | Paid |
| Starting Price | $12/user/mo | $9/user/mo |
| Best For | Teams that want CRM and project management combined in one visual platform | Teams wanting a visual, highly customizable project and work management platform |
| Our Pick | 🏆 Recommended | — |
Monday.com CRM Features
- ✓Contact and lead management
- ✓deal tracking
- ✓email integration
- ✓automation
- ✓dashboards
- ✓project management
- ✓collaboration tools
- ✓integrations
Monday.com Features
- ✓Visual project boards
- ✓timeline view
- ✓automations
- ✓dashboards
- ✓workdocs
- ✓integrations
- ✓time tracking
- ✓resource management
- ✓portfolio management
Pricing Comparison
Monday.com CRM
PaidStarts at $12/user/mo
Basic: $12/user/mo · Standard: $14/user/mo · Pro: $24/user/mo · Enterprise: custom
See full pricing →Best Use Cases
Monday.com CRM
- →Sales teams wanting a visual and flexible CRM
- →Companies already using Monday.com for project management
- →Teams wanting to customize their CRM without coding
Who Should NOT Use These Tools
Monday.com CRM is NOT ideal for:
- ✗Teams needing a dedicated sales-focused CRM with advanced features
- ✗Companies requiring complex deal scoring
- ✗Businesses needing built-in calling and email sequences
Integrations
Monday.com CRM
Gmail, Outlook, Slack, Zoom, Salesforce, HubSpot, Zapier, Stripe, LinkedIn
Our Take
Choose Monday.com CRM if teams that want crm and project management combined in one visual platform. Choose Monday.com if teams wanting a visual, highly customizable project and work management platform.
Best For
Teams that want CRM and project management combined in one visual platform
Best For
Teams wanting a visual, highly customizable project and work management platform
Also Consider
If neither Monday.com CRM nor Monday.com is the right fit, Klaviyo is worth evaluating.
Klaviyo
B2C brands wanting an AI-powered CRM that combines marketing automation, analytics, and customer service in one platform.
From $20/mo
Frequently Asked Questions
What is the difference between Monday.com CRM and Monday.com?
Monday.com CRM is best for teams that want crm and project management combined in one visual platform. Monday.com is best for teams wanting a visual, highly customizable project and work management platform.
Which is better, Monday.com CRM or Monday.com?
Choose Monday.com CRM if teams that want crm and project management combined in one visual platform. Choose Monday.com if teams wanting a visual, highly customizable project and work management platform.
How much does Monday.com CRM cost?
Monday.com CRM starts at $12/user/mo. Pricing model: Paid.
How much does Monday.com cost?
Monday.com starts at $9/user/mo. Pricing model: Paid.
Who should use Monday.com CRM?
Teams that want CRM and project management combined in one visual platform
Who should use Monday.com?
Teams wanting a visual, highly customizable project and work management platform