Monday.com CRM vs Zoho CRM
A head-to-head comparison to help you pick the right tool
Last updated: September 14, 2026
Monday.com CRM is our recommended pick for most teams — teams that want crm and project management combined in one visual platform.
Try Monday.com CRM →Read our full Monday.com CRM review →Monday.com CRM
Monday.com CRM is a flexible customer relationship management tool built on the Monday.com work operating system. It combines CRM functionality with project management so sales teams can manage deals and collaborate on work in one place. Monday CRM is ideal for teams that want a highly visual and customizable CRM experience.
Zoho CRM
Zoho CRM is a feature-rich customer relationship management platform that offers exceptional value for small and mid-size businesses. It includes sales automation, marketing tools, analytics, and AI capabilities at a fraction of the cost of competitors. Zoho CRM is part of the broader Zoho ecosystem of 45+ business apps.
Pros
- ✓Highly visual and intuitive interface that teams love
- ✓Flexible and customizable to fit any sales process
- ✓Strong collaboration tools for cross-functional teams
- ✓Good automation capabilities
Cons
- ✗Not a traditional CRM — lacks some advanced sales features
- ✗Can get expensive with larger teams
- ✗Reporting is less advanced than dedicated CRM tools
Pros
- ✓Exceptional value with a strong free plan for up to 3 users
- ✓Deep integration with the Zoho ecosystem of business apps
- ✓Strong automation and AI features at affordable price points
- ✓Highly customizable
Cons
- ✗Interface can feel overwhelming with too many features
- ✗Customer support response times can be slow
- ✗Less intuitive than HubSpot or Pipedrive for new users
Monday.com CRM vs Zoho CRM: Side by Side
| Factor | Monday.com CRM | Zoho CRM |
|---|---|---|
| User Rating | 4.4/5 ★ | N/A |
| Category | CRM Software | CRM Software |
| Pricing Model | Paid | Freemium |
| Starting Price | $12/user/mo | Free |
| Best For | Teams that want CRM and project management combined in one visual platform | Budget-conscious SMBs wanting a feature-rich CRM with a broad app ecosystem |
| Our Pick | 🏆 Recommended | — |
Monday.com CRM Features
- ✓Contact and lead management
- ✓deal tracking
- ✓email integration
- ✓automation
- ✓dashboards
- ✓project management
- ✓collaboration tools
- ✓integrations
Zoho CRM Features
- ✓Lead and contact management
- ✓sales automation
- ✓email marketing
- ✓workflow rules
- ✓analytics
- ✓AI assistant Zia
- ✓mobile app
- ✓social media integration
Pricing Comparison
Monday.com CRM
PaidStarts at $12/user/mo
Basic: $12/user/mo · Standard: $14/user/mo · Pro: $24/user/mo · Enterprise: custom
See full pricing →Best Use Cases
Monday.com CRM
- →Sales teams wanting a visual and flexible CRM
- →Companies already using Monday.com for project management
- →Teams wanting to customize their CRM without coding
Who Should NOT Use These Tools
Monday.com CRM is NOT ideal for:
- ✗Teams needing a dedicated sales-focused CRM with advanced features
- ✗Companies requiring complex deal scoring
- ✗Businesses needing built-in calling and email sequences
Integrations
Monday.com CRM
Gmail, Outlook, Slack, Zoom, Salesforce, HubSpot, Zapier, Stripe, LinkedIn
Our Take
Choose Monday.com CRM if teams that want crm and project management combined in one visual platform. Choose Zoho CRM if budget-conscious smbs wanting a feature-rich crm with a broad app ecosystem.
Best For
Teams that want CRM and project management combined in one visual platform
Best For
Budget-conscious SMBs wanting a feature-rich CRM with a broad app ecosystem
How Monday.com CRM and Zoho CRM Are Similar
- •Both are CRM Software platforms designed for business teams
- •Both offer web-based access with no software installation required
- •Both provide customer support and onboarding resources
- •Both integrate with popular third-party business tools
- •Both offer a trial or demo to evaluate before purchasing
Also Consider
If neither Monday.com CRM nor Zoho CRM is the right fit, Klaviyo is worth evaluating.
Klaviyo
B2C brands wanting an AI-powered CRM that combines marketing automation, analytics, and customer service in one platform.
From $20/mo
Frequently Asked Questions
What is the difference between Monday.com CRM and Zoho CRM?
Monday.com CRM is best for teams that want crm and project management combined in one visual platform. Zoho CRM is best for budget-conscious smbs wanting a feature-rich crm with a broad app ecosystem.
Which is better, Monday.com CRM or Zoho CRM?
Choose Monday.com CRM if teams that want crm and project management combined in one visual platform. Choose Zoho CRM if budget-conscious smbs wanting a feature-rich crm with a broad app ecosystem.
How much does Monday.com CRM cost?
Monday.com CRM starts at $12/user/mo. Pricing model: Paid.
How much does Zoho CRM cost?
Zoho CRM starts at Free. Pricing model: Freemium.
Who should use Monday.com CRM?
Teams that want CRM and project management combined in one visual platform
Who should use Zoho CRM?
Budget-conscious SMBs wanting a feature-rich CRM with a broad app ecosystem