OnPay vs Zendesk Sell
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
OnPay
OnPay is a full-service payroll and HR platform designed for small and mid-size businesses. It offers unlimited payroll runs, automatic tax filing, and built-in HR tools at an affordable flat rate. OnPay is consistently rated as one of the best value payroll solutions for small businesses and supports a wide range of industries including restaurants, farms, and nonprofits.
Zendesk Sell
Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.
Pros
- ✓Excellent value — flat monthly pricing with no per-run fees
- ✓Supports multiple pay schedules and unlimited payroll runs
- ✓Strong industry-specific features for restaurants, farms, and nonprofits
- ✓US-based customer support included on all plans
Cons
- ✗US-only — no international payroll support
- ✗Mobile app is less polished than competitors
- ✗Limited advanced HR features compared to full HRIS platforms
Pros
- ✓Seamless integration with Zendesk Support for unified customer view
- ✓Strong reporting and analytics
- ✓Good mobile app for field sales teams
- ✓Clean and modern interface
Cons
- ✗Expensive compared to standalone CRM tools
- ✗Best value only if you already use Zendesk Support
- ✗Limited marketing automation features
OnPay vs Zendesk Sell: Side by Side
| Factor | OnPay | Zendesk Sell |
|---|---|---|
| User Rating | N/A | N/A |
| Category | Payroll Software | CRM Software |
| Pricing Model | Paid | Paid |
| Starting Price | $40/mo + $6/person | $19/user/mo |
| Best For | Small businesses wanting affordable, full-service payroll with no hidden fees | Sales teams already using Zendesk Support who want a connected CRM |
| Our Pick | — | — |
OnPay Features
- ✓Unlimited payroll runs
- ✓automatic tax filing
- ✓direct deposit
- ✓employee self-service
- ✓HR tools
- ✓benefits administration
- ✓PTO management
- ✓integrations
Zendesk Sell Features
- ✓Contact and lead management
- ✓visual pipeline
- ✓email integration
- ✓call tracking
- ✓reporting and analytics
- ✓automation
- ✓Zendesk integration
- ✓mobile app
Pricing Comparison
Which Should You Choose?
Choose OnPay if...
- →Small businesses wanting affordable, full-service payroll with no hidden fees
Choose Zendesk Sell if...
- →Sales teams already using Zendesk Support who want a connected CRM
Our Take
Choose OnPay if small businesses wanting affordable, full-service payroll with no hidden fees. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
Best For
Small businesses wanting affordable, full-service payroll with no hidden fees
Best For
Sales teams already using Zendesk Support who want a connected CRM
Also Consider
If neither OnPay nor Zendesk Sell is the right fit, Multiplier is worth evaluating.
Multiplier
Startups and SMBs hiring internationally on a budget
From $40/contractor/mo
Frequently Asked Questions
What is the difference between OnPay and Zendesk Sell?
OnPay is best for small businesses wanting affordable, full-service payroll with no hidden fees. Zendesk Sell is best for sales teams already using zendesk support who want a connected crm.
Which is better, OnPay or Zendesk Sell?
Choose OnPay if small businesses wanting affordable, full-service payroll with no hidden fees. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
How much does OnPay cost?
OnPay starts at $40/mo + $6/person. Pricing model: Paid.
How much does Zendesk Sell cost?
Zendesk Sell starts at $19/user/mo. Pricing model: Paid.
Who should use OnPay?
Small businesses wanting affordable, full-service payroll with no hidden fees
Who should use Zendesk Sell?
Sales teams already using Zendesk Support who want a connected CRM