Paymo vs Zendesk Sell
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Paymo
Paymo is a project management and time tracking tool built for freelancers and small agencies. It combines task management, time tracking, invoicing, and resource scheduling in one platform.
Zendesk Sell
Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.
Pros
- ✓Built-in time tracking and invoicing
- ✓Good resource scheduling
- ✓Ideal for client-facing work
- ✓Affordable pricing
- ✓Clean interface
Cons
- ✗Not suited for large enterprise teams
- ✗Limited automation
- ✗Smaller integration ecosystem
- ✗Reporting less robust than competitors
Pros
- ✓Seamless integration with Zendesk Support for unified customer view
- ✓Strong reporting and analytics
- ✓Good mobile app for field sales teams
- ✓Clean and modern interface
Cons
- ✗Expensive compared to standalone CRM tools
- ✗Best value only if you already use Zendesk Support
- ✗Limited marketing automation features
Paymo vs Zendesk Sell: Side by Side
| Factor | Paymo | Zendesk Sell |
|---|---|---|
| User Rating | N/A | N/A |
| Category | Project Management | CRM Software |
| Pricing Model | Freemium | Paid |
| Starting Price | Contact for pricing | $19/user/mo |
| Best For | Freelancers and small agencies needing project management combined with time tracking and client invoicing | Sales teams already using Zendesk Support who want a connected CRM |
| Our Pick | — | — |
Paymo Features
- ✓Project management
- ✓time tracking
- ✓invoicing
- ✓expense tracking
- ✓team collaboration
- ✓client portal
Zendesk Sell Features
- ✓Contact and lead management
- ✓visual pipeline
- ✓email integration
- ✓call tracking
- ✓reporting and analytics
- ✓automation
- ✓Zendesk integration
- ✓mobile app
Pricing Comparison
Our Take
Choose Paymo if freelancers and small agencies needing project management combined with time tracking and client invoicing. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
Best For
Freelancers and small agencies needing project management combined with time tracking and client invoicing
Best For
Sales teams already using Zendesk Support who want a connected CRM
Also Consider
If neither Paymo nor Zendesk Sell is the right fit, Wrike is worth evaluating.
Wrike
Marketing and creative teams needing enterprise project management with approvals and proofing
From Free
Frequently Asked Questions
What is the difference between Paymo and Zendesk Sell?
Paymo is best for freelancers and small agencies needing project management combined with time tracking and client invoicing. Zendesk Sell is best for sales teams already using zendesk support who want a connected crm.
Which is better, Paymo or Zendesk Sell?
Choose Paymo if freelancers and small agencies needing project management combined with time tracking and client invoicing. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
How much does Paymo cost?
Visit Paymo website for current pricing.
How much does Zendesk Sell cost?
Zendesk Sell starts at $19/user/mo. Pricing model: Paid.
Who should use Paymo?
Freelancers and small agencies needing project management combined with time tracking and client invoicing
Who should use Zendesk Sell?
Sales teams already using Zendesk Support who want a connected CRM