Zendesk Sell vs Paymo
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Zendesk Sell
Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.
Paymo
Paymo is a project management and time tracking tool built for freelancers and small agencies. It combines task management, time tracking, invoicing, and resource scheduling in one platform.
Pros
- ✓Seamless integration with Zendesk Support for unified customer view
- ✓Strong reporting and analytics
- ✓Good mobile app for field sales teams
- ✓Clean and modern interface
Cons
- ✗Expensive compared to standalone CRM tools
- ✗Best value only if you already use Zendesk Support
- ✗Limited marketing automation features
Pros
- ✓Built-in time tracking and invoicing
- ✓Good resource scheduling
- ✓Ideal for client-facing work
- ✓Affordable pricing
- ✓Clean interface
Cons
- ✗Not suited for large enterprise teams
- ✗Limited automation
- ✗Smaller integration ecosystem
- ✗Reporting less robust than competitors
Zendesk Sell vs Paymo: Side by Side
| Factor | Zendesk Sell | Paymo |
|---|---|---|
| User Rating | N/A | N/A |
| Category | CRM Software | Project Management |
| Pricing Model | Paid | Freemium |
| Starting Price | $19/user/mo | Contact for pricing |
| Best For | Sales teams already using Zendesk Support who want a connected CRM | Freelancers and small agencies needing project management combined with time tracking and client invoicing |
| Our Pick | — | — |
Zendesk Sell Features
- ✓Contact and lead management
- ✓visual pipeline
- ✓email integration
- ✓call tracking
- ✓reporting and analytics
- ✓automation
- ✓Zendesk integration
- ✓mobile app
Paymo Features
- ✓Project management
- ✓time tracking
- ✓invoicing
- ✓expense tracking
- ✓team collaboration
- ✓client portal
Pricing Comparison
Our Take
Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm. Choose Paymo if freelancers and small agencies needing project management combined with time tracking and client invoicing.
Best For
Sales teams already using Zendesk Support who want a connected CRM
Best For
Freelancers and small agencies needing project management combined with time tracking and client invoicing
Also Consider
If neither Zendesk Sell nor Paymo is the right fit, Monday.com CRM is worth evaluating.
Monday.com CRM
Teams that want CRM and project management combined in one visual platform
From $12/user/mo
Frequently Asked Questions
What is the difference between Zendesk Sell and Paymo?
Zendesk Sell is best for sales teams already using zendesk support who want a connected crm. Paymo is best for freelancers and small agencies needing project management combined with time tracking and client invoicing.
Which is better, Zendesk Sell or Paymo?
Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm. Choose Paymo if freelancers and small agencies needing project management combined with time tracking and client invoicing.
How much does Zendesk Sell cost?
Zendesk Sell starts at $19/user/mo. Pricing model: Paid.
How much does Paymo cost?
Visit Paymo website for current pricing.
Who should use Zendesk Sell?
Sales teams already using Zendesk Support who want a connected CRM
Who should use Paymo?
Freelancers and small agencies needing project management combined with time tracking and client invoicing