Pinpoint vs Zendesk Sell
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Pinpoint
Pinpoint is an applicant tracking system designed with a focus on candidate experience and DEI (diversity, equity, and inclusion). It offers powerful employer branding tools, structured hiring workflows, and anonymous screening features to help companies build more diverse and inclusive hiring processes. Pinpoint is popular with mission-driven companies and those with strong DEI commitments.
Zendesk Sell
Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.
Pros
- ✓Excellent candidate experience — one of the best career page builders in the market
- ✓Strong DEI and anonymous screening features
- ✓Clean and modern interface
- ✓Good structured hiring tools to reduce bias
Cons
- ✗Less well known than larger ATS platforms
- ✗Pricing requires custom quote
- ✗Limited analytics compared to Ashby or Greenhouse
- ✗Smaller integration ecosystem than established players
Pros
- ✓Seamless integration with Zendesk Support for unified customer view
- ✓Strong reporting and analytics
- ✓Good mobile app for field sales teams
- ✓Clean and modern interface
Cons
- ✗Expensive compared to standalone CRM tools
- ✗Best value only if you already use Zendesk Support
- ✗Limited marketing automation features
Pinpoint vs Zendesk Sell: Side by Side
| Factor | Pinpoint | Zendesk Sell |
|---|---|---|
| User Rating | N/A | N/A |
| Category | Applicant Tracking | CRM Software |
| Pricing Model | Paid | Paid |
| Starting Price | Custom pricing | $19/user/mo |
| Best For | Companies prioritizing candidate experience and DEI in their hiring process | Sales teams already using Zendesk Support who want a connected CRM |
| Our Pick | — | — |
Pinpoint Features
- ✓Candidate experience tools
- ✓employer branding
- ✓DEI features
- ✓anonymous screening
- ✓structured interviews
- ✓job posting
- ✓pipeline management
- ✓analytics
- ✓integrations
Zendesk Sell Features
- ✓Contact and lead management
- ✓visual pipeline
- ✓email integration
- ✓call tracking
- ✓reporting and analytics
- ✓automation
- ✓Zendesk integration
- ✓mobile app
Pricing Comparison
Our Take
Choose Pinpoint if companies prioritizing candidate experience and dei in their hiring process. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
Best For
Companies prioritizing candidate experience and DEI in their hiring process
Best For
Sales teams already using Zendesk Support who want a connected CRM
Also Consider
If neither Pinpoint nor Zendesk Sell is the right fit, Manatal is worth evaluating.
Manatal
Recruitment agencies and budget-conscious companies wanting AI-powered ATS at an affordable price
From $15/user/mo
Frequently Asked Questions
What is the difference between Pinpoint and Zendesk Sell?
Pinpoint is best for companies prioritizing candidate experience and dei in their hiring process. Zendesk Sell is best for sales teams already using zendesk support who want a connected crm.
Which is better, Pinpoint or Zendesk Sell?
Choose Pinpoint if companies prioritizing candidate experience and dei in their hiring process. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
How much does Pinpoint cost?
Pinpoint starts at Custom pricing. Pricing model: Paid.
How much does Zendesk Sell cost?
Zendesk Sell starts at $19/user/mo. Pricing model: Paid.
Who should use Pinpoint?
Companies prioritizing candidate experience and DEI in their hiring process
Who should use Zendesk Sell?
Sales teams already using Zendesk Support who want a connected CRM