SmartRecruiters vs Zendesk Sell
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
SmartRecruiters
SmartRecruiters is an enterprise talent acquisition platform that offers a genuinely free plan alongside paid enterprise tiers. Its free plan includes unlimited job postings, candidate tracking, and team collaboration — making it one of the most generous free ATS options available. SmartRecruiters is used by global enterprises including Visa, Bosch, and LinkedIn.
Zendesk Sell
Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.
Pros
- ✓Genuinely useful free plan with unlimited jobs and users
- ✓Enterprise-grade features available as you scale
- ✓Strong AI candidate screening on paid plans
- ✓Used by large global enterprises giving it credibility with candidates
Cons
- ✗Free plan has limited analytics and automation
- ✗Enterprise pricing can be expensive
- ✗Interface can feel complex for small teams
- ✗Implementation requires dedicated time for enterprise features
Pros
- ✓Seamless integration with Zendesk Support for unified customer view
- ✓Strong reporting and analytics
- ✓Good mobile app for field sales teams
- ✓Clean and modern interface
Cons
- ✗Expensive compared to standalone CRM tools
- ✗Best value only if you already use Zendesk Support
- ✗Limited marketing automation features
SmartRecruiters vs Zendesk Sell: Side by Side
| Factor | SmartRecruiters | Zendesk Sell |
|---|---|---|
| User Rating | N/A | N/A |
| Category | Applicant Tracking | CRM Software |
| Pricing Model | Freemium | Paid |
| Starting Price | Free | $19/user/mo |
| Best For | Companies of all sizes wanting a scalable ATS from free to enterprise | Sales teams already using Zendesk Support who want a connected CRM |
| Our Pick | — | — |
SmartRecruiters Features
- ✓Unlimited job postings
- ✓candidate tracking
- ✓collaborative hiring
- ✓AI screening
- ✓interview scheduling
- ✓offer management
- ✓analytics
- ✓career page
- ✓mobile app
Zendesk Sell Features
- ✓Contact and lead management
- ✓visual pipeline
- ✓email integration
- ✓call tracking
- ✓reporting and analytics
- ✓automation
- ✓Zendesk integration
- ✓mobile app
Pricing Comparison
Our Take
Choose SmartRecruiters if companies of all sizes wanting a scalable ats from free to enterprise. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
Best For
Companies of all sizes wanting a scalable ATS from free to enterprise
Best For
Sales teams already using Zendesk Support who want a connected CRM
Also Consider
If neither SmartRecruiters nor Zendesk Sell is the right fit, Manatal is worth evaluating.
Manatal
Recruitment agencies and budget-conscious companies wanting AI-powered ATS at an affordable price
From $15/user/mo
Frequently Asked Questions
What is the difference between SmartRecruiters and Zendesk Sell?
SmartRecruiters is best for companies of all sizes wanting a scalable ats from free to enterprise. Zendesk Sell is best for sales teams already using zendesk support who want a connected crm.
Which is better, SmartRecruiters or Zendesk Sell?
Choose SmartRecruiters if companies of all sizes wanting a scalable ats from free to enterprise. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
How much does SmartRecruiters cost?
SmartRecruiters starts at Free. Pricing model: Freemium.
How much does Zendesk Sell cost?
Zendesk Sell starts at $19/user/mo. Pricing model: Paid.
Who should use SmartRecruiters?
Companies of all sizes wanting a scalable ATS from free to enterprise
Who should use Zendesk Sell?
Sales teams already using Zendesk Support who want a connected CRM