Smartsheet vs Monday.com CRM
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Monday.com CRM is our recommended pick for most teams — teams that want crm and project management combined in one visual platform.
Try Monday.com CRM →Read our full Monday.com CRM review →Smartsheet
Smartsheet is a work management platform that combines the familiarity of spreadsheets with powerful project management and collaboration features. It is widely used by enterprise teams for project tracking, resource management, and automated workflows. Smartsheet is particularly popular with teams comfortable with Excel who need more collaboration and automation capabilities.
Monday.com CRM
Monday.com CRM is a flexible customer relationship management tool built on the Monday.com work operating system. It combines CRM functionality with project management so sales teams can manage deals and collaborate on work in one place. Monday CRM is ideal for teams that want a highly visual and customizable CRM experience.
Pros
- ✓Familiar spreadsheet interface reduces learning curve for Excel users
- ✓Powerful automation and workflow capabilities
- ✓Strong enterprise security and compliance features
- ✓Excellent for managing large portfolios of projects
Cons
- ✗Pricing is higher than many competitors
- ✗Interface feels dated compared to modern tools
- ✗No free plan — 30-day trial only
- ✗Less intuitive for teams unfamiliar with spreadsheet-style tools
Pros
- ✓Highly visual and intuitive interface that teams love
- ✓Flexible and customizable to fit any sales process
- ✓Strong collaboration tools for cross-functional teams
- ✓Good automation capabilities
Cons
- ✗Not a traditional CRM — lacks some advanced sales features
- ✗Can get expensive with larger teams
- ✗Reporting is less advanced than dedicated CRM tools
Smartsheet vs Monday.com CRM: Side by Side
| Factor | Smartsheet | Monday.com CRM |
|---|---|---|
| User Rating | N/A | 4.4/5 ★ |
| Category | Project Management | CRM Software |
| Pricing Model | Paid | Paid |
| Starting Price | $9/user/mo | $12/user/mo |
| Best For | Enterprise teams wanting spreadsheet-familiar project management with powerful automation | Teams that want CRM and project management combined in one visual platform |
| Our Pick | — | 🏆 Recommended |
Smartsheet Features
- ✓Spreadsheet-style project management
- ✓Gantt charts
- ✓automation
- ✓dashboards
- ✓resource management
- ✓forms
- ✓integrations
- ✓reporting
- ✓enterprise security
Monday.com CRM Features
- ✓Contact and lead management
- ✓deal tracking
- ✓email integration
- ✓automation
- ✓dashboards
- ✓project management
- ✓collaboration tools
- ✓integrations
Pricing Comparison
Monday.com CRM
PaidStarts at $12/user/mo
Basic: $12/user/mo · Standard: $14/user/mo · Pro: $24/user/mo · Enterprise: custom
See full pricing →Best Use Cases
Monday.com CRM
- →Sales teams wanting a visual and flexible CRM
- →Companies already using Monday.com for project management
- →Teams wanting to customize their CRM without coding
Who Should NOT Use These Tools
Monday.com CRM is NOT ideal for:
- ✗Teams needing a dedicated sales-focused CRM with advanced features
- ✗Companies requiring complex deal scoring
- ✗Businesses needing built-in calling and email sequences
Integrations
Monday.com CRM
Gmail, Outlook, Slack, Zoom, Salesforce, HubSpot, Zapier, Stripe, LinkedIn
Our Take
Choose Smartsheet if enterprise teams wanting spreadsheet-familiar project management with powerful automation. Choose Monday.com CRM if teams that want crm and project management combined in one visual platform.
Best For
Enterprise teams wanting spreadsheet-familiar project management with powerful automation
Best For
Teams that want CRM and project management combined in one visual platform
Also Consider
If neither Smartsheet nor Monday.com CRM is the right fit, Wrike is worth evaluating.
Wrike
Marketing and creative teams needing enterprise project management with approvals and proofing
From Free
Frequently Asked Questions
What is the difference between Smartsheet and Monday.com CRM?
Smartsheet is best for enterprise teams wanting spreadsheet-familiar project management with powerful automation. Monday.com CRM is best for teams that want crm and project management combined in one visual platform.
Which is better, Smartsheet or Monday.com CRM?
Choose Smartsheet if enterprise teams wanting spreadsheet-familiar project management with powerful automation. Choose Monday.com CRM if teams that want crm and project management combined in one visual platform.
How much does Smartsheet cost?
Smartsheet starts at $9/user/mo. Pricing model: Paid.
How much does Monday.com CRM cost?
Monday.com CRM starts at $12/user/mo. Pricing model: Paid.
Who should use Smartsheet?
Enterprise teams wanting spreadsheet-familiar project management with powerful automation
Who should use Monday.com CRM?
Teams that want CRM and project management combined in one visual platform