SurePayroll vs When I Work
A head-to-head comparison to help you pick the right tool
Last updated: September 14, 2026
SurePayroll is our recommended pick for most teams — small businesses with under 100 employees looking for simple, affordable full-service payroll.
Try SurePayroll →Read our full SurePayroll review →SurePayroll
SurePayroll is an online payroll service designed specifically for small businesses. It is owned by Paychex and offers full-service payroll processing, automatic tax filing, and employee self-service tools. SurePayroll is known for its simple setup and affordable pricing, making it a top choice for small business owners running payroll for the first time.
When I Work
When I Work is an employee scheduling and time tracking platform designed for hourly and shift-based teams. It makes it easy for managers to build schedules, communicate with staff, and track attendance. When I Work is one of the most affordable scheduling tools on the market.
Pros
- ✓Very easy to set up and use — ideal for first-time payroll users
- ✓Automatic federal, state, and local tax filing included
- ✓Affordable flat-rate pricing for small teams
- ✓Strong mobile app for running payroll on the go
Cons
- ✗Limited features for larger or more complex businesses
- ✗Customer support can be slow during peak periods
- ✗Less customizable than enterprise payroll solutions
Pros
- ✓Very affordable pricing starting at just a few dollars per user
- ✓Easy-to-use scheduling with drag-and-drop interface
- ✓Good team messaging and shift swap tools
- ✓Simple time clock with GPS tracking
Cons
- ✗Limited features beyond scheduling and time tracking
- ✗No payroll processing or full HR suite
- ✗Reporting is basic compared to more comprehensive workforce tools
SurePayroll vs When I Work: Side by Side
| Factor | SurePayroll | When I Work |
|---|---|---|
| User Rating | 4.4/5 ★ | N/A |
| Category | Payroll Software | HR Software |
| Pricing Model | Paid | Paid |
| Starting Price | Custom pricing | $2.50/user/mo |
| Best For | Small businesses with under 100 employees looking for simple, affordable full-service payroll | Small businesses with hourly or shift-based workers |
| Our Pick | 🏆 Recommended | — |
SurePayroll Features
- ✓Full-service payroll processing
- ✓automatic tax filing
- ✓direct deposit
- ✓employee self-service portal
- ✓new hire reporting
- ✓workers compensation integration
- ✓mobile app
When I Work Features
- ✓Shift scheduling
- ✓time clock
- ✓team messaging
- ✓attendance tracking
- ✓payroll export
Pricing Comparison
Best Use Cases
SurePayroll
- →Small US businesses running payroll for a handful of employees
- →Self-employed individuals paying themselves and contractors
- →Companies wanting simple automated payroll at low cost
Who Should NOT Use These Tools
SurePayroll is NOT ideal for:
- ✗Companies with international employees
- ✗Businesses needing full HR management
- ✗Large companies with complex payroll requirements
Integrations
SurePayroll
QuickBooks, Xero, AccountEdge, Sage
Our Take
Choose SurePayroll if small businesses with under 100 employees looking for simple, affordable full-service payroll. Choose When I Work if small businesses with hourly or shift-based workers.
Best For
Small businesses with under 100 employees looking for simple, affordable full-service payroll
Best For
Small businesses with hourly or shift-based workers
Also Consider
If neither SurePayroll nor When I Work is the right fit, Multiplier is worth evaluating.
Multiplier
Startups and SMBs hiring internationally on a budget
From $40/contractor/mo
Frequently Asked Questions
What is the difference between SurePayroll and When I Work?
SurePayroll is best for small businesses with under 100 employees looking for simple, affordable full-service payroll. When I Work is best for small businesses with hourly or shift-based workers.
Which is better, SurePayroll or When I Work?
Choose SurePayroll if small businesses with under 100 employees looking for simple, affordable full-service payroll. Choose When I Work if small businesses with hourly or shift-based workers.
How much does SurePayroll cost?
SurePayroll starts at Custom pricing. Pricing model: Paid.
How much does When I Work cost?
When I Work starts at $2.50/user/mo. Pricing model: Paid.
Who should use SurePayroll?
Small businesses with under 100 employees looking for simple, affordable full-service payroll
Who should use When I Work?
Small businesses with hourly or shift-based workers