Teamwork vs Zendesk Sell
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Teamwork
Teamwork is a project management platform built specifically for client-facing teams and agencies. It includes built-in time tracking, invoicing, and client portals that make it ideal for professional services businesses managing multiple client projects simultaneously. Teamwork helps agencies deliver projects on time and on budget while keeping clients informed.
Zendesk Sell
Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.
Pros
- ✓Built specifically for agencies and client-facing teams
- ✓Built-in time tracking and invoicing saves money on separate tools
- ✓Client portal keeps clients informed without giving full system access
- ✓Strong resource and budget management features
Cons
- ✗Less suitable for internal team project management
- ✗Interface feels less modern than competitors
- ✗Some key features only on higher paid tiers
- ✗Can be complex to set up for new users
Pros
- ✓Seamless integration with Zendesk Support for unified customer view
- ✓Strong reporting and analytics
- ✓Good mobile app for field sales teams
- ✓Clean and modern interface
Cons
- ✗Expensive compared to standalone CRM tools
- ✗Best value only if you already use Zendesk Support
- ✗Limited marketing automation features
Teamwork vs Zendesk Sell: Side by Side
| Factor | Teamwork | Zendesk Sell |
|---|---|---|
| User Rating | N/A | N/A |
| Category | Project Management | CRM Software |
| Pricing Model | Freemium | Paid |
| Starting Price | Free | $19/user/mo |
| Best For | Agencies and professional services firms managing multiple client projects | Sales teams already using Zendesk Support who want a connected CRM |
| Our Pick | — | — |
Teamwork Features
- ✓Project management
- ✓time tracking
- ✓invoicing
- ✓client portals
- ✓resource management
- ✓milestones
- ✓Gantt charts
- ✓budgets
- ✓collaboration tools
Zendesk Sell Features
- ✓Contact and lead management
- ✓visual pipeline
- ✓email integration
- ✓call tracking
- ✓reporting and analytics
- ✓automation
- ✓Zendesk integration
- ✓mobile app
Pricing Comparison
Our Take
Choose Teamwork if agencies and professional services firms managing multiple client projects. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
Best For
Agencies and professional services firms managing multiple client projects
Best For
Sales teams already using Zendesk Support who want a connected CRM
Also Consider
If neither Teamwork nor Zendesk Sell is the right fit, Wrike is worth evaluating.
Wrike
Marketing and creative teams needing enterprise project management with approvals and proofing
From Free
Frequently Asked Questions
What is the difference between Teamwork and Zendesk Sell?
Teamwork is best for agencies and professional services firms managing multiple client projects. Zendesk Sell is best for sales teams already using zendesk support who want a connected crm.
Which is better, Teamwork or Zendesk Sell?
Choose Teamwork if agencies and professional services firms managing multiple client projects. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
How much does Teamwork cost?
Teamwork starts at Free. Pricing model: Freemium.
How much does Zendesk Sell cost?
Zendesk Sell starts at $19/user/mo. Pricing model: Paid.
Who should use Teamwork?
Agencies and professional services firms managing multiple client projects
Who should use Zendesk Sell?
Sales teams already using Zendesk Support who want a connected CRM