Workday vs Zendesk Sell
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Workday
Workday is an enterprise-grade HCM platform used by large organizations worldwide. It covers HR, payroll, finance, and planning in a deeply integrated suite. Workday is the gold standard for enterprise HR but requires significant implementation resources and budget.
Zendesk Sell
Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.
Pros
- ✓Extremely powerful and configurable for complex enterprise needs
- ✓Best-in-class financial and workforce planning tools
- ✓Strong compliance and audit capabilities
- ✓Extensive global payroll coverage
Cons
- ✗Very expensive with long implementation timelines of 6-12 months
- ✗Overkill and unaffordable for companies under 500 employees
- ✗UI can feel dated and complex for everyday users
Pros
- ✓Seamless integration with Zendesk Support for unified customer view
- ✓Strong reporting and analytics
- ✓Good mobile app for field sales teams
- ✓Clean and modern interface
Cons
- ✗Expensive compared to standalone CRM tools
- ✗Best value only if you already use Zendesk Support
- ✗Limited marketing automation features
Workday vs Zendesk Sell: Side by Side
| Factor | Workday | Zendesk Sell |
|---|---|---|
| User Rating | N/A | N/A |
| Category | HR Software | CRM Software |
| Pricing Model | Paid | Paid |
| Starting Price | $34/user/mo | $19/user/mo |
| Best For | Large enterprises with 500+ employees | Sales teams already using Zendesk Support who want a connected CRM |
| Our Pick | — | — |
Workday Features
- ✓HR
- ✓payroll
- ✓finance
- ✓planning
- ✓analytics
- ✓learning management
Zendesk Sell Features
- ✓Contact and lead management
- ✓visual pipeline
- ✓email integration
- ✓call tracking
- ✓reporting and analytics
- ✓automation
- ✓Zendesk integration
- ✓mobile app
Pricing Comparison
Which Should You Choose?
Choose Zendesk Sell if...
- →Sales teams already using Zendesk Support who want a connected CRM
Our Take
Choose Workday if large enterprises with 500+ employees. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
Best For
Large enterprises with 500+ employees
Best For
Sales teams already using Zendesk Support who want a connected CRM
Also Consider
If neither Workday nor Zendesk Sell is the right fit, Justworks is worth evaluating.
Justworks
Small businesses wanting Fortune 500 benefits
From $59/employee/mo
Frequently Asked Questions
What is the difference between Workday and Zendesk Sell?
Workday is best for large enterprises with 500+ employees. Zendesk Sell is best for sales teams already using zendesk support who want a connected crm.
Which is better, Workday or Zendesk Sell?
Choose Workday if large enterprises with 500+ employees. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
How much does Workday cost?
Workday starts at $34/user/mo. Pricing model: Paid.
How much does Zendesk Sell cost?
Zendesk Sell starts at $19/user/mo. Pricing model: Paid.
Who should use Workday?
Large enterprises with 500+ employees
Who should use Zendesk Sell?
Sales teams already using Zendesk Support who want a connected CRM