Zenefits (now TriNet) vs Copper

Zenefits (now TriNet)

Zenefits was a cloud-based HR platform for small and mid-size businesses. In 2022, Zenefits was acquired by TriNet, one of the largest PEO providers in the US. The Zenefits platform has been integrated into TriNet's product suite. Businesses previously using Zenefits are now served under the TriNet brand.

Copper

Copper is a CRM platform built specifically for Google Workspace users. It integrates deeply with Gmail, Google Calendar, and Google Drive to automatically capture contacts and activities without manual data entry. Copper is the ideal CRM for teams that live in Google Workspace and want a CRM that works seamlessly within it.

Pros

• ✓Strong benefits administration with a wide carrier network
• ✓Easy employee self-service for benefits enrollment and changes
• ✓Affordable base pricing for small teams
• ✓Good compliance tools for ACA and other regulations

Cons

• ✗Payroll processing costs extra as an add-on
• ✗Customer support quality has been inconsistent historically
• ✗Less suitable for companies that need advanced HR or payroll features

Pros

• ✓Seamless Google Workspace integration — works directly in Gmail
• ✓Automatic data capture eliminates manual CRM entry
• ✓Clean and intuitive interface
• ✓Good value for Google-first teams

Cons

• ✗Only useful if your team uses Google Workspace
• ✗Limited features outside of Google ecosystem
• ✗Not suitable for enterprise-level CRM needs

Zenefits (now TriNet) Features

• ✓Benefits administration
• ✓payroll
• ✓time tracking
• ✓compliance
• ✓onboarding

Copper Features

• ✓Google Workspace integration
• ✓automatic data capture
• ✓contact and lead management
• ✓pipeline management
• ✓email tracking
• ✓reporting
• ✓workflow automation

Best For

Small businesses focused on benefits administration

Best For

Teams that run their business on Google Workspace