SoftwareDuel

HubSpot CRM Review

CRM Software

HubSpot CRM is a powerful and easy-to-use customer relationship management platform trusted by over 150,000 companies worldwide. It offers a completely free core CRM with optional paid Marketing, Sales, and Service Hubs for growing teams. HubSpot is the go-to CRM for companies that want to align their marketing, sales, and customer service teams in one platform.

Pros

  • ✓Generous free plan that is genuinely useful for small teams
  • ✓All-in-one platform covering marketing, sales, and service
  • ✓Excellent onboarding resources and HubSpot Academy
  • ✓Strong integrations with 1000+ tools

Cons

  • ✗Can get very expensive as you add paid Hubs and contacts
  • ✗Some advanced features locked behind higher tiers
  • ✗Reporting is limited on free and starter plans

Best For

SMBs wanting a free CRM with room to grow into marketing automation

Key Features

  • ✓Contact management
  • ✓email tracking
  • ✓deal pipelines
  • ✓live chat
  • ✓meeting scheduling
  • ✓reporting
  • ✓marketing automation
  • ✓landing pages

Pricing

FreemiumFree to start

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