Confluence vs Monday.com CRM
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Monday.com CRM is our recommended pick for most teams — teams that want crm and project management combined in one visual platform.
Try Monday.com CRM →Read our full Monday.com CRM review →Confluence
Confluence is Atlassian's team wiki and knowledge management tool, widely used alongside Jira for documentation, project planning, and team collaboration. It is the standard for engineering and product teams.
Monday.com CRM
Monday.com CRM is a flexible customer relationship management tool built on the Monday.com work operating system. It combines CRM functionality with project management so sales teams can manage deals and collaborate on work in one place. Monday CRM is ideal for teams that want a highly visual and customizable CRM experience.
Pros
- ✓Excellent documentation and wiki features
- ✓Deep Jira integration
- ✓Strong template library
- ✓Good for async collaboration
- ✓Widely adopted in tech teams
Cons
- ✗Not a true project management tool
- ✗Can become disorganized without governance
- ✗Interface feels dated
- ✗Search can be unreliable
Pros
- ✓Highly visual and intuitive interface that teams love
- ✓Flexible and customizable to fit any sales process
- ✓Strong collaboration tools for cross-functional teams
- ✓Good automation capabilities
Cons
- ✗Not a traditional CRM — lacks some advanced sales features
- ✗Can get expensive with larger teams
- ✗Reporting is less advanced than dedicated CRM tools
Confluence vs Monday.com CRM: Side by Side
| Factor | Confluence | Monday.com CRM |
|---|---|---|
| User Rating | N/A | 4.4/5 ★ |
| Category | Project Management | CRM Software |
| Pricing Model | Freemium | Paid |
| Starting Price | Contact for pricing | $12/user/mo |
| Best For | Engineering and product teams using Jira who need a powerful wiki and documentation tool alongside their projects | Teams that want CRM and project management combined in one visual platform |
| Our Pick | — | 🏆 Recommended |
Confluence Features
- ✓Team wikis
- ✓project pages
- ✓knowledge base
- ✓real-time collaboration
- ✓Jira integration
- ✓templates
Monday.com CRM Features
- ✓Contact and lead management
- ✓deal tracking
- ✓email integration
- ✓automation
- ✓dashboards
- ✓project management
- ✓collaboration tools
- ✓integrations
Pricing Comparison
Monday.com CRM
PaidStarts at $12/user/mo
Basic: $12/user/mo · Standard: $14/user/mo · Pro: $24/user/mo · Enterprise: custom
See full pricing →Best Use Cases
Monday.com CRM
- →Sales teams wanting a visual and flexible CRM
- →Companies already using Monday.com for project management
- →Teams wanting to customize their CRM without coding
Who Should NOT Use These Tools
Monday.com CRM is NOT ideal for:
- ✗Teams needing a dedicated sales-focused CRM with advanced features
- ✗Companies requiring complex deal scoring
- ✗Businesses needing built-in calling and email sequences
Integrations
Monday.com CRM
Gmail, Outlook, Slack, Zoom, Salesforce, HubSpot, Zapier, Stripe, LinkedIn
Our Take
Choose Confluence if engineering and product teams using jira who need a powerful wiki and documentation tool alongside their projects. Choose Monday.com CRM if teams that want crm and project management combined in one visual platform.
Best For
Engineering and product teams using Jira who need a powerful wiki and documentation tool alongside their projects
Best For
Teams that want CRM and project management combined in one visual platform
Also Consider
If neither Confluence nor Monday.com CRM is the right fit, Wrike is worth evaluating.
Wrike
Marketing and creative teams needing enterprise project management with approvals and proofing
From Free
Frequently Asked Questions
What is the difference between Confluence and Monday.com CRM?
Confluence is best for engineering and product teams using jira who need a powerful wiki and documentation tool alongside their projects. Monday.com CRM is best for teams that want crm and project management combined in one visual platform.
Which is better, Confluence or Monday.com CRM?
Choose Confluence if engineering and product teams using jira who need a powerful wiki and documentation tool alongside their projects. Choose Monday.com CRM if teams that want crm and project management combined in one visual platform.
How much does Confluence cost?
Visit Confluence website for current pricing.
How much does Monday.com CRM cost?
Monday.com CRM starts at $12/user/mo. Pricing model: Paid.
Who should use Confluence?
Engineering and product teams using Jira who need a powerful wiki and documentation tool alongside their projects
Who should use Monday.com CRM?
Teams that want CRM and project management combined in one visual platform