iCIMS vs Close
A head-to-head comparison to help you pick the right tool
iCIMS
iCIMS is a leading enterprise recruiting platform offering applicant tracking, candidate relationship management, and onboarding in one system. Known for its scalability and deep configurability.
Close
Close is a CRM built specifically for inside sales teams that do high-volume outreach via phone, email, and SMS. It has built-in calling, emailing, and SMS so sales reps can reach out to prospects without switching tools. Close is designed to maximize sales productivity for teams that rely on outbound sales.
Close is our recommended pick for most teams — inside sales teams doing high-volume outbound calling and emailing.
Try Close →Read our full Close review →Pros
- ✓Highly scalable for large hiring volumes
- ✓Strong CRM and pipeline features
- ✓Good compliance tools
- ✓Robust integration marketplace
- ✓Excellent customer support
Cons
- ✗Interface feels dated compared to newer tools
- ✗Expensive for smaller teams
- ✗Implementation can be lengthy
- ✗Reporting has a learning curve
Pros
- ✓Best-in-class built-in calling and email sequencing
- ✓Designed specifically for high-volume inside sales teams
- ✓Strong reporting on sales activity and performance
- ✓Fast and efficient interface for power users
Cons
- ✗Expensive compared to general-purpose CRMs
- ✗Overkill for teams that do low-volume or inbound-only sales
- ✗Limited marketing automation features
Our Take
Choose iCIMS if mid-to-large enterprises needing a scalable and highly configurable recruiting platform. Choose Close if inside sales teams doing high-volume outbound calling and emailing.
Best For
Mid-to-large enterprises needing a scalable and highly configurable recruiting platform
Best For
Inside sales teams doing high-volume outbound calling and emailing