Justworks vs Zendesk Sell
A head-to-head comparison to help you pick the right tool
Last updated: September 14, 2026
Justworks is our recommended pick for most teams — small businesses wanting fortune 500 benefits.
Try Justworks →Read our full Justworks review →Justworks
Justworks is a Professional Employer Organization (PEO) that gives small businesses access to Fortune 500-level benefits and simplified payroll. By co-employing your team, Justworks handles compliance, payroll taxes, and benefits administration. It is ideal for small businesses that want premium benefits without an in-house HR team.
Zendesk Sell
Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.
Pros
- ✓Access to high-quality health, dental, and vision benefits typically reserved for large companies
- ✓Simple flat-rate pricing with no hidden fees
- ✓Excellent customer support with fast response times
- ✓Handles all compliance and payroll tax filings
Cons
- ✗More expensive than software-only alternatives due to PEO model
- ✗Only available for US-based employees
- ✗Less flexible than standalone HR software for customization
Pros
- ✓Seamless integration with Zendesk Support for unified customer view
- ✓Strong reporting and analytics
- ✓Good mobile app for field sales teams
- ✓Clean and modern interface
Cons
- ✗Expensive compared to standalone CRM tools
- ✗Best value only if you already use Zendesk Support
- ✗Limited marketing automation features
Justworks vs Zendesk Sell: Side by Side
| Factor | Justworks | Zendesk Sell |
|---|---|---|
| User Rating | 4.6/5 ★ | N/A |
| Category | HR Software | CRM Software |
| Pricing Model | Paid | Paid |
| Starting Price | $59/employee/mo | $19/user/mo |
| Best For | Small businesses wanting Fortune 500 benefits | Sales teams already using Zendesk Support who want a connected CRM |
| Our Pick | 🏆 Recommended | — |
Justworks Features
- ✓PEO co-employment
- ✓payroll
- ✓benefits access
- ✓compliance
- ✓HR support
Zendesk Sell Features
- ✓Contact and lead management
- ✓visual pipeline
- ✓email integration
- ✓call tracking
- ✓reporting and analytics
- ✓automation
- ✓Zendesk integration
- ✓mobile app
Pricing Comparison
Justworks
PaidStarts at $59/employee/mo
Justworks: $59/employee/mo · Plus: $99/employee/mo
See full pricing →Best Use Cases
Justworks
- →US startups and small businesses wanting full PEO services
- →Companies wanting to offer Fortune 500 benefits to small teams
- →Businesses wanting to outsource HR compliance
Who Should NOT Use These Tools
Justworks is NOT ideal for:
- ✗Companies with international employees
- ✗Businesses wanting full control over HR processes
- ✗Large enterprises with dedicated HR teams
Integrations
Justworks
QuickBooks, Xero, Slack, Google Workspace, Microsoft 365, Greenhouse
Our Take
Choose Justworks if small businesses wanting fortune 500 benefits. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
Best For
Small businesses wanting Fortune 500 benefits
Best For
Sales teams already using Zendesk Support who want a connected CRM
Also Consider
If neither Justworks nor Zendesk Sell is the right fit, Breezy HR is worth evaluating.
Breezy HR
Small businesses and startups needing simple recruiting
From $9/user/mo
Frequently Asked Questions
What is the difference between Justworks and Zendesk Sell?
Justworks is best for small businesses wanting fortune 500 benefits. Zendesk Sell is best for sales teams already using zendesk support who want a connected crm.
Which is better, Justworks or Zendesk Sell?
Choose Justworks if small businesses wanting fortune 500 benefits. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.
How much does Justworks cost?
Justworks starts at $59/employee/mo. Pricing model: Paid.
How much does Zendesk Sell cost?
Zendesk Sell starts at $19/user/mo. Pricing model: Paid.
Who should use Justworks?
Small businesses wanting Fortune 500 benefits
Who should use Zendesk Sell?
Sales teams already using Zendesk Support who want a connected CRM