SoftwareDuel

Keap vs Justworks

A head-to-head comparison to help you pick the right tool

Last updated: September 14, 2026

🏆 Our Pick: Keap

Keap is our recommended pick for most teams — service-based small businesses wanting crm and marketing automation in one.

Try KeapRead our full Keap review →

Keap

★★★★4.3/5

Keap is a CRM and marketing automation platform designed specifically for small businesses and solopreneurs. It combines contact management, email marketing, invoicing, and appointment scheduling in one platform. Keap is ideal for service-based small businesses that want to automate their client follow-up and lead nurturing.

PaidFrom $249/mo
Get Pricing →

Justworks

★★★★★4.6/5

Justworks is a Professional Employer Organization (PEO) that gives small businesses access to Fortune 500-level benefits and simplified payroll. By co-employing your team, Justworks handles compliance, payroll taxes, and benefits administration. It is ideal for small businesses that want premium benefits without an in-house HR team.

PaidFrom $59/employee/mo
Get Pricing →

Pros

  • All-in-one platform covering CRM, marketing, and payments
  • Strong automation for small service businesses
  • Good for automating client follow-up and lead nurturing
  • Dedicated small business focus

Cons

  • Expensive for what you get compared to alternatives
  • Steep learning curve for the automation builder
  • Interface feels dated compared to modern CRM tools

Pros

  • Access to high-quality health, dental, and vision benefits typically reserved for large companies
  • Simple flat-rate pricing with no hidden fees
  • Excellent customer support with fast response times
  • Handles all compliance and payroll tax filings

Cons

  • More expensive than software-only alternatives due to PEO model
  • Only available for US-based employees
  • Less flexible than standalone HR software for customization

Keap vs Justworks: Side by Side

FactorKeapJustworks
User Rating4.3/5 ★4.6/5 ★
CategoryCRM SoftwareHR Software
Pricing ModelPaidPaid
Starting Price$249/mo$59/employee/mo
Best ForService-based small businesses wanting CRM and marketing automation in oneSmall businesses wanting Fortune 500 benefits
Our Pick🏆 Recommended

Keap Features

  • CRM
  • email marketing automation
  • invoicing and payments
  • appointment scheduling
  • landing pages
  • text marketing
  • reporting

Justworks Features

  • PEO co-employment
  • payroll
  • benefits access
  • compliance
  • HR support

Pricing Comparison

Keap

Paid

Starts at $249/mo

Ignite: $249/mo · Grow: $329/mo · Scale: $499/mo

See full pricing →

Justworks

Paid

Starts at $59/employee/mo

Justworks: $59/employee/mo · Plus: $99/employee/mo

See full pricing →

Best Use Cases

Keap

  • Small service businesses automating follow-up with leads
  • Coaches and consultants managing client pipelines
  • Businesses wanting CRM with built-in email marketing

Justworks

  • US startups and small businesses wanting full PEO services
  • Companies wanting to offer Fortune 500 benefits to small teams
  • Businesses wanting to outsource HR compliance

Who Should NOT Use These Tools

Keap is NOT ideal for:

  • Large enterprises needing complex sales workflows
  • B2B SaaS companies with long sales cycles
  • Teams needing advanced reporting and analytics

Justworks is NOT ideal for:

  • Companies with international employees
  • Businesses wanting full control over HR processes
  • Large enterprises with dedicated HR teams

Integrations

Keap

Gmail, Outlook, QuickBooks, Zapier, PayPal, Stripe, WooCommerce, Shopify

Justworks

QuickBooks, Xero, Slack, Google Workspace, Microsoft 365, Greenhouse

Our Take

Choose Keap if service-based small businesses wanting crm and marketing automation in one. Choose Justworks if small businesses wanting fortune 500 benefits.

Best For

Service-based small businesses wanting CRM and marketing automation in one

Best For

Small businesses wanting Fortune 500 benefits

Also Consider

If neither Keap nor Justworks is the right fit, Monday.com CRM is worth evaluating.

Monday.com CRM

Teams that want CRM and project management combined in one visual platform

From $12/user/mo

Frequently Asked Questions

What is the difference between Keap and Justworks?

Keap is best for service-based small businesses wanting crm and marketing automation in one. Justworks is best for small businesses wanting fortune 500 benefits.

Which is better, Keap or Justworks?

Choose Keap if service-based small businesses wanting crm and marketing automation in one. Choose Justworks if small businesses wanting fortune 500 benefits.

How much does Keap cost?

Keap starts at $249/mo. Pricing model: Paid.

How much does Justworks cost?

Justworks starts at $59/employee/mo. Pricing model: Paid.

Who should use Keap?

Service-based small businesses wanting CRM and marketing automation in one

Who should use Justworks?

Small businesses wanting Fortune 500 benefits